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Standard User nathan360
(learned) Mon 28-Jul-14 17:01:56
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talktalk- what speed should i be getting?


[link to this post]
 
(first of all my service is nothing to complain about, in comparison to others)

Ive had talktalk for 6 months now and have noticed my speeds are not as good as they should be due to their 6db profile, but i believe i should have a couple more meg on my line.

Here are my stats:

Mode: ADSL2 PLUS
Type: ANNEX_A
Status: Showtime

Downstream Upstream
Rate (Kbps): 15536 kbps 1020 kbps

SNR Margin (dB): 6.1 12.0
Attenuation (dB): 27.1 12.8
Output Power (dBm): 0.0 12.6

Super Frames: 21079599 21079600
RS Correctable Errors: 19443 0
RS Uncorrectable Errors: 2141 65505

HEC Errors: 22786 0
Total Cells: 200561 91515
Data Cells: 341574543 42192014
Bit Errors: 0 0

Previously when i had sky on a 3.8db profile set by dlm i was receiving a 19000 kbps sync. I do know that on talktalk the 6db snr margin doesn't do any justice. I am looking for a second opinion on whether or not my line should handle more sync speed? (hope i have made sense)
Administrator MrSaffron
(staff) Mon 28-Jul-14 17:37:46
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Re: talktalk- what speed should i be getting?


[re: nathan360] [link to this post]
 
Try the figures in http://www.coolwebhome.co.uk/calc to see how the line stands up to theory

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User baby_frogmella
(experienced) Mon 28-Jul-14 19:18:56
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Re: talktalk- what speed should i be getting?


[re: nathan360] [link to this post]
 
Correct, you should be getting at least 17 meg on a 27db attenuation line. Prior to moving to fibre on Talktalk, my modem synced at ~18meg on a 29db line (@6db SNR). I strongly suggest using a Draytek 120 v2 modem hooked up to your current router as from experience the Draytek gave me the best speeds on my TalkTalk ADSL2+ line.

<><><><><><><><><><><><><><><><><><>
TalkTalk Business Fibre 79987/19999 kbps
Powered by Linksys EA6900
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Edited by baby_frogmella (Mon 28-Jul-14 19:19:44)


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ISP Representative TALKTALK_SUPPORT
(isp) Tue 29-Jul-14 10:59:25
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Re: talktalk- what speed should i be getting?


[re: nathan360] [link to this post]
 
HI Nathan360,

We can take a look into this for you in more depth. If you post over on the TalkTalk Community we can confirm the details of your line and give you advise on what we can do to help improve the performance.

Cheers

Mark
Online Community Department
TalkTalk

TalkTalk, Online Community
www.talktalkmembers.co.uk/forums
"The information contained within these posts is provided by TalkTalk
to assist in the resolution of any queries our customers may have. Should you
have a specific request for information please do not hesitate to contact me."
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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