I think it was.
This was compounded however by Plusnet (I think).. On my dads product change it said he was on 4mbps but if he changed to their new unlimited plan he would get 6 (which he used to get when he joined) and I screenshotted this for future. As he was paying £19,49 and getting less than someone paying less.
When his product change has completed I will have another look. I can't even remote in because his upload is 380kbps where it should (and has been when he joined) 990kbps
After taking 2 days to download 32GB it's the straw that broke the camel's back and now he is hell bent on getting fibre, which is good considering it's in testing for a December rollout. 3 cabs 680 houses, happy days.
That area has always been a weird one.. 11 years ago Virgin dug through the entire town but to my knowledge they never sent the mouse down to cable it. It certainly is not a service area
Edited by pcoventry76 (Sat 04-Oct-14 12:17:42)