I'm a new member here, so I hope I'm asking in the right forum.
We run a business from home and recently took a second line so that we can provide internet to our customers. The new line was taken from the first from where it joins the house, so both lines share the same outer cable from the cabinet (but presumably have different lines?). The old line was installed 10 years ago. Both lines are with TalkTalk Business and often have similar IP addresses (both start with 92.15.43. today, for instance).
However, the new line is usually about 1Mb faster than the old and the speed is far more consistent. The new line runs consistently at about 3Mbps whilst the old line varies between 0.5-2.9Mbps. The old line has always had periods of slower speeds followed by periods of good speeds, so sometimes we can stream TV and sometimes not. It has been too slow for streaming for about 2 weeks so far this time.
Things I have tried: I have plugged the router into the BT test socket and have tried connecting to the router with a cable instead of WiFi but the speed is always about the same. I have tried 3 different routers.
Can the wiring of the BT socket or the cable from the cabinet make this type of difference? Or is the difference caused by some setting in the exchange or elsewhere? Can equipment near the BT socket cause problems?
Any help with this much appreciated - teenagers are revolting!
Edited by Jos390 (Tue 18-Nov-14 16:51:26)