Today's status email.
Posted: Sun, Nov 30 2014 at 10:38:02
Subject: Broadband Connectivity (83816) - NEW
Earlier this morning we became aware of a problem resulting in some of our customers not being able to establish a connection to the Internet.
Our network engineers are currently investigating this.
If you are struggling to connect to the Internet then please try powering off your router for 1 hour before powering it back up and attempting to re-establish a connection to the Internet. If you continue to have trouble connecting try the following link which you can access from your mobile phone - http://www.plus.net/reconnect
We'll provide another update later this afternoon.
Fortunately my connection is fine.
Edit - looking at the loading graphs they seem to be getting back to normal, and on the ping graphs all but one of the 10am connection losses have reconnected.
Edit 2 - since the first edit I've received the update.
Posted: Sun, Nov 30 2014 at 13:22:37
Subject: Broadband Connectivity (83816) - Resolved
This is in an update to our previous post regarding the recent connectivity problem.
Our engineers have resolved the problem and customers should now be able to re-establish a connection.
My broadband basic info/help site - www.robertos.me.uk
| Domains,site and mail hosting - Tsohost
Connection - Plusnet
UnLim Fibre (FTTC). Sync ~ 56.4/14.5Mbps @ 600m. - IPv4BQM
"Angels can fly because they can take themselves lightly."
- G K Chesterton.
Edited by RobertoS (Sun 30-Nov-14 13:32:49)