So I'm currently a customer of Virgin Media's "Superfast Coaxial Broadband"
FTTC has been available to me for 2-3 years but been hoping Virgin would sort utilisation and the many other issues in Crawley out but with around 4-5 weeks left for them to do many many tasks I have little faith they will pull through.
One of the reasons for not switching yet is that my property like many ni the area does not have any form of Openreach line installed and the closest that the Openreach network is the top of my "concrete" drive!
I've seen some of my neighbours (who needed new lines) have had new lines installed and it looks like Openreach or their contractors have cut into the public pathways from the underground chambers (pits) to the customers premises where it has either been buried under soil beds, lawns, drives and some places with a wall up to the house they have just brought the cable above ground at the end of the drive and clipped it along the wall.
Now I have a planned spot for here I want a master socket and the modem and also a planned route for the cable to come from the street to the NTE but I have a couple of questions!
1# is Openreach known to work closely with the customer when planning the route and assuring they don't make a mess of the customers premises when carrying out work?
2# Does Openreach bury this cable straight in the ground or will they install a duct from the underground chamber in the street to the rise point (by the front door) ?
As mentioned above I have Virgin currently and I'm still fighting with them about my drop cable from the street cab being "shodelly" installed and me and my neighbour are very disappointed with the long length of bright green corrugated tubing running through the bush all the way to the houses.