Hello!
Sorry - I realise there are similar threads, just no answer which matches my exact problem.
I just moved in next to the Bromley exchange (and I mean right next to it).
I moved my Zen broadband here. The Openreach installation engineer asked why I had ordered regular DSL and not fibre, I said it wasn't available. He laughed and pointed at the exchange building - he'd just installed it in a building 100m away.
I double checked with Zen and they said - nope not available. I pointed out:
SamKnows exchange mapping says:
Flat 9, St. James Court, Edison Road, Bromley, BR2 0EZ
ADSL available at ~7.5Mbps
Cable services not available
FTTC services available <------ Yay!
BT 21CN services available
Wireless services not available
All of the local PCP closets nearby have the "Fibre available" posters on them, and if I look on theFTTC speed map EVERYONE has 24Mbps or greater
It's so frustrating walking right past the exchange every day, Zen aren't interesting in pushing it any further and I'm stuck what to do next. Any suggestions welcome (other than breaking in to the exchange with a CAT5 cable).
Thank you.