General Discussion
  >> General Broadband Chatter


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | (show all)   Print Thread
Standard User tigdrac
(newbie) Sat 07-Mar-15 18:01:37
Print Post

AOL and Talk Talk


[link to this post]
 
Hi,

I have been with AOL for ten years. The speed and reliability are terrible so I rang them to say I am thinking of changing to BT. They said i would have a £89 cancellation fee due to mid contract. They then told me that I can move to Talk Talk instead which is with themselves and said that my broadband speed will be much faster. My question is- Are AOL and Talk Talk the same thing, and is this a con or will I get faster broad band with Talk Talk. Everything I read suggests AOL and Talk Talk are the same company. So am I already with TalkTalk without realising? Thank you for any advice.
Administrator MrSaffron
(staff) Sat 07-Mar-15 18:35:34
Print Post

Re: AOL and Talk Talk


[re: tigdrac] [link to this post]
 
AOL Broadband is owned and run by TalkTalk, but the way the service is run it is possible it will be better with TalkTalk.

As for being mid-contract, you must have agreed to some discount or upgrade in the last year or so, since long auto-renewing contracts are not allowed on broadband and telephone now.

In terms of better speeds, knowing what the connection speed, attenuation and noise margin figures are from your modem will help, AOL used to use Netgear so http://www.coolwebhome.co.uk/stats/routers.html#netgear shows how to get these stats. Then it will be possible to see what faster ADSL/ADSL2+ might be possible.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User tigdrac
(newbie) Sat 07-Mar-15 18:41:32
Print Post

Re: AOL and Talk Talk


[re: MrSaffron] [link to this post]
 
Thankyou. Could you explain what you mean by how the services are run differently. I really want to make sure that the speed and connection is going to be superior to my current AOL one, otherwise think I will still move over to BT. Will it definitely be better? So to clarify AOL and TALKTALK are NOT the same?? Thank you.


Register (or login) on our website and you will not see this ad.

Administrator MrSaffron
(staff) Sat 07-Mar-15 18:49:01
Print Post

Re: AOL and Talk Talk


[re: tigdrac] [link to this post]
 
AOL Broadband is a part of TalkTalk, but due to decisions made in how TalkTalk run their service it can often be worse than the main TalkTalk service.

As for who will be better, without seeing information about the current connection it is hard for anyone to say.

If your connection is running as fast as it can due to you being a long way from the telephone exchange, then switching providers may not help much, unless one of the newer faster fibre based services is available to you and you switch to that.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User tigdrac
(newbie) Sat 07-Mar-15 18:59:18
Print Post

Re: AOL and Talk Talk


[re: MrSaffron] [link to this post]
 
Thank you. They said something about the router having a dual something or other??? which would make it faster. We are not in an area that supports Fibre or infinity. I have done a check online and for this area BT and Talk Talk come up as fastest speed. Would AOL come under that heading of Talk talk as the fastest? Surely if TT is part of AOL this would apply wouldn't it? Therefore will my connection be any better or not? Hope I'm making sense.
Thank you for taking the time to reply.
Standard User epyon
(experienced) Sat 07-Mar-15 19:39:58
Print Post

Re: AOL and Talk Talk


[re: tigdrac] [link to this post]
 
Well for sure talktalks router is better than AOLs

dual band wireless ect

SKY FTTC - 40/10
My Ping
Now on the BT/EE Mobile Trial!
Administrator MrSaffron
(staff) Sat 07-Mar-15 19:42:36
Print Post

Re: AOL and Talk Talk


[re: tigdrac] [link to this post]
 
Daul band is irrelevant if you have adsl2+ only.

Aol use adsl often and iften have not upgraded people. Without the stats from the router very hard to say if talktalk or even bt will be better

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Sat 07-Mar-15 19:43:54
Print Post

Re: AOL and Talk Talk


[re: epyon] [link to this post]
 
While true if 6km from exchange and connection only 1Mbps it won't help much

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Apprentice
(knowledge is power) Sat 07-Mar-15 19:45:12
Print Post

Re: AOL and Talk Talk


[re: tigdrac] [link to this post]
 
Do you know what the name of the exchange is your line is connected to?

plusnet user
Standard User jchamier
(eat-sleep-adslguide) Sat 07-Mar-15 19:51:09
Print Post

Re: AOL and Talk Talk


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Daul band is irrelevant if you have adsl2+ only.

Not true if you have a LOT of neighbours all using WiFi on tablets and phones. Even if the WAN bandwidth is only 4megabit for everyone in the street, you can have WiFi congestion.

The OP should do speed tests on a laptop or desktop connected by ethernet cable.

plusnet unlimited fibre - 2 Jun 14 - 470m - 80/20 - Summer/dry sync 55/9.4, Winter/wet sync 52/9.1
15 years broadband (1999 ntl:cable trial) - Asus RT-AC68U with HG612 - BQM - Summer PN speed - Winter PN speed
Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | (show all)   Print Thread

Jump to