New to the forum so hope I've posted this in the right place.
Long story short, I moved into a flat on April 3rd with the previous tenant moving out the previous day. He had sky broadband. I subscribed to Sky tv/broadband that day and awaited the engineer to fit it all.
My broadband engineer never came and I rang to find out open reach had cancelled the engineer and appointment because of 'lack of availibility'.
After hours on the phone over the next few days/weeks open reach are saying they have no availability for my flat even though the previous tenant had broadband and everyone on my floor has broadband.
They're telling me I have to wait until June to get an answer for a solution? Unbelievable!
Anyone heard of anything like this or any way to get round it. Any way of contacting open reach to get them to just come down and reconnect the line?
Thanks for any help.