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Standard User helpoort
(member) Tue 05-May-15 21:32:15
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Activation Time


[link to this post]
 
I have ADSL2+ with a non BT ISP.
Line rental is paid to BT.
Wanting to switch to BT Infinity 1, I have been given a activation date of June 11th which is five weeks and three days from today 5th May.
Is this the 'accepted normal time frame'.
Is there enormous technical difficulties for such a change.
I have to query why BT is advertising so hard if they are under pressure to fulfill
orders with such a lengthy activation delay.
Standard User Apprentice
(knowledge is power) Tue 05-May-15 21:55:46
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Re: Activation Time


[re: helpoort] [link to this post]
 
I have to query why BT is advertising so hard if they are under pressure to fulfill
orders with such a lengthy activation delay.


Maybe they need the money, regardless tongue

plusnet user
Standard User RobertoS
(elder) Wed 06-May-15 01:41:50
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Re: Activation Time


[re: helpoort] [link to this post]
 
Fulfilling the order is down to Openreach engineer availability in your area. Has FTTC only just become available there or has it been around for yonks?

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 60000/16961kbps @ 600m. - IPv4BQM IPv6BQM


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Standard User GeeTee
(committed) Wed 06-May-15 04:26:21
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Re: Activation Time


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Fulfilling the order is down to Openreach engineer availability in your area. Has FTTC only just become available there or has it been around for yonks?


I came only to say I have to applaud your use of the word "yonks" in this context. It has been too many years since I heard the word "yonks". Must be south Manchester - likely close to Stockport - yonks draws a blank look outside that locale.
Standard User professor973
(fountain of knowledge) Wed 06-May-15 06:39:48
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Re: Activation Time


[re: GeeTee] [link to this post]
 
Loads of yonks down in Suffolk!

Standard User aquiss
(fountain of knowledge) Wed 06-May-15 07:21:37
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Re: Activation Time


[re: GeeTee] [link to this post]
 
"yonks" is a phrase you still hear in use a lot here in Shropshire.

Martin Pitt
Aquiss Limited
http://www.aquiss.net

Unlimited Family Broadband Packages : http://www.aquiss.net/broadband-unlimited.php
Standard User Jax2
(regular) Wed 06-May-15 09:57:08
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Re: Activation Time


[re: professor973] [link to this post]
 
I grew up in the Potteries where yonks was also used. Now I live in Suffolk so I must be an adopted Suffolk Yonk after 40 years! Mind you true Suffolk yonks (born in Suffolk) won't ever truly accept me as a proper Suffolk yonk! smile
Standard User azrael316
(learned) Wed 06-May-15 11:38:01
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Re: Activation Time


[re: helpoort] [link to this post]
 
5 weeks is a little unusual, but not unheard of.

When I was at Plusnet a fibre install would normally be about 3 weeks away, with the odd one or two at 4 weeks.

It, as has been said, likely down to availability of engineers on the area.
Standard User helpoort
(member) Wed 06-May-15 13:06:04
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Re: Activation Time


[re: helpoort] [link to this post]
 
Thanks for your replies.

Is there a department in BT who could answer regarding the involvement of a time scale
of YONKS.
Have been unable to find a Dictionary definition of the word YONKS.
Interested to hear from BT as to their interpretation of YONKS.
If my order is ( to my mind) is taking an excessive delay.
I believe I should be told about Yonks.
Possibly made a mistake and should have consulted other ISPs regarding their policy regarding YONKS.
LOL
Standard User RobertoS
(elder) Wed 06-May-15 13:16:57
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Re: Activation Time


[re: helpoort] [link to this post]
 
Linky tongue wink

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 60000/16961kbps @ 600m. - IPv4BQM IPv6BQM
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