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Standard User Pgre
(experienced) Tue 02-Jun-15 11:05:35
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Who to contact at BTOR about DSL checker details ?


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Anyone know who/how to speak to at BTOR to to get the DSL DB checker updated ?

Regards PGre
Standard User PaulKirby
(experienced) Tue 02-Jun-15 12:25:57
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Re: Who to contact at BTOR about DSL checker details ?


[re: Pgre] [link to this post]
 
In reply to a post by Pgre:
Anyone know who/how to speak to at BTOR to to get the DSL DB checker updated ?
Have you tried emailing them?

I have several BTOR email addresses, I don't this I am allowed to post them, but I could PM you one, if required?

Please note it can take up to 10 days to actually get a reply.

Paul
Standard User BatBoy
(sensei) Tue 02-Jun-15 12:29:00
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Re: Who to contact at BTOR about DSL checker details ?


[re: Pgre] [link to this post]
 
If you mean www.dslchecker.bt.com, that is owned by BT Wholesale.


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Standard User PaulKirby
(experienced) Tue 02-Jun-15 12:34:15
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Re: Who to contact at BTOR about DSL checker details ?


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
If you mean www.dslchecker.bt.com, that is owned by BT Wholesale.
Yeah, but that database is linked and updated by the database used on the where and when page, which is when it broke a few times a little while back where it put everyone as an EO line when checking by phone number and also when it said everyone could get fibre, both of those errors affected both the DSL checker as well as the where and when page.

So if its reported to BTOR it would get both fixed.

Paul
Standard User Pgre
(experienced) Tue 02-Jun-15 13:07:10
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Re: Who to contact at BTOR about DSL checker details ?


[re: PaulKirby] [link to this post]
 
Thanks Paul.. just PM'd you. (Sounds painful).

Regards PGre
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