My ISP (Vivaciti) tell me that there is apparently a capacity issue that BTw need to address and that the next update on this will be Thursday next week. I know there are several others on the same exchange that post here so I was wondering if anyone else locally is having a similar experience, There was a time this was easily checkable through the Plusnet status service but then BTw removed the information from the public domain - obviously preferring to obscure the reason for performance issues.
You would have thought that a "world leader in telecoms" would use some reasonable skill and care to anticipate issues like this (in the service they sell) and plan capacity upgrades instead of this attitude of wandering over to the stable door when the horse has long since bolted - taking the performance with it!
I guess it is better for them to be billing our ISP's for service levels they are not delivering - in my case anything over 40 megs seems unattainable because of this issue, and yet they are happily billing Vivaciti for the full up-to 80 megs service that should be giving well north of 50 megs on my line.
VIVACITI 80/20 FTTC
SWPM PCP29 - Still suffering Random drops and intermittent high error counts
BQM - a lot less red these days