I am scheduled to have BT broadband Installed this week- I have an engineer coming in Tuesday. Reading one of the emails from them it tells me they will need access to the Buildings'BT connection point. What exactly is this? I assume it is separate to the wall socket I have in my flat. I am in a building of 6 flats. I am unaware of any other points in the building, and know that if i phone the management company they won't know either ( I don't deal with the landlord direct) I
Assume access is essential for the installation procedure?