I've purchased my own router (Asus RT-N66U), but cannot connect to the broadband as Plusnet's connection type PPPoA is not one of the options of this router.
That is not only Plusnet's connection type , I believe (limited knowledge) that is the type for any ADSL connection.
The Asus RT-N66U is a fine router but it is ONLY a router so needs paired with a Modem.
I am surprised that PN will not replace the router if they think that is the problem Mine was replaced a few years back though I may have had to pay £5 postage.
Has REIN been suggested as a possible problem are your speeds the same all the time
or is it sometimes better. Are you connecting with a cat5 ethernet cable or wifi
Are your neighbours with better speeds on ASDSL or Fibre
Edited by Roldec (Sun 04-Oct-15 10:43:02)