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Standard User PeteRosy
(newbie) Thu 19-Nov-15 20:39:42
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Talk Talk Fibre Optic Pathetic!


[link to this post]
 
My ISP service is to CRY for!

I upgraded to Fibre Optic with TalkTalk last year and the actual speed wasn't that noticeable. But in the past few months it has been dreadful. I can't even watch youtube videos without buffering all the time.

I have tried everything. Speed tests (speedtest.net etc) show different results all the time and are not consistent. I don't give them any credence whatsoever they are just a gimmic site to get ad affiliate commissions. I have 2 laptops and when I do a side by side speed test they I get quite different results.

I am ready to switch and open to suggestions.

Thanks

Pete
Standard User BatBoy
(sensei) Thu 19-Nov-15 20:48:18
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Re: Talk Talk Fibre Optic Pathetic!


[re: PeteRosy] [link to this post]
 
What modem are you using?

Are line stats available?
Standard User Skilty
(member) Thu 19-Nov-15 21:30:38
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Re: Talk Talk Fibre Optic Pathetic!


[re: PeteRosy] [link to this post]
 
When you run the tests are they via WiFi or via an Ethernet cable?

plusnet Unlimited Fibre (FTTC) > Sky Fibre Pro Unlimited. 17ms Ping, Sync ~ 64.05/18.83Mbps - BQM


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Standard User PeteRosy
(newbie) Thu 19-Nov-15 21:33:19
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Re: Talk Talk Fibre Optic Pathetic!


[re: BatBoy] [link to this post]
 
The modem is HUAWEI HG533 sitting on top of an openreach modem for the Fibre optic service.

How do I access the line stats?


Thanks
Standard User PeteRosy
(newbie) Thu 19-Nov-15 21:37:07
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Re: Talk Talk Fibre Optic Pathetic!


[re: Skilty] [link to this post]
 
I use WIFI for all my tests.
Standard User BatBoy
(sensei) Thu 19-Nov-15 21:40:56
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Re: Talk Talk Fibre Optic Pathetic!


[re: PeteRosy] [link to this post]
 
Which modem is it - Huawei or ECI?
Standard User tommy45
(knowledge is power) Thu 19-Nov-15 21:57:22
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Re: Talk Talk Fibre Optic Pathetic!


[re: PeteRosy] [link to this post]
 
In reply to a post by PeteRosy:
I use WIFI for all my tests.
TBH you should use wired Ethernet cable to the router wireless can have it's own issues , making a proper diagnosis harder /impossible
Standard User Andrue
(eat-sleep-adslguide) Thu 19-Nov-15 22:34:30
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Re: Talk Talk Fibre Optic Pathetic!


[re: PeteRosy] [link to this post]
 
In reply to a post by PeteRosy:
I use WIFI for all my tests.
Bad idea. Wifi is a compromise. You trade reliability and speed for convenience. The only way to get meaningful test results is to perform them wired.

---
Andrue Cope
Brackley, UK
Standard User PeteRosy
(newbie) Thu 19-Nov-15 23:15:50
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Re: Talk Talk Fibre Optic Pathetic!


[re: BatBoy] [link to this post]
 
Its Huawei
Standard User BatBoy
(sensei) Thu 19-Nov-15 23:22:32
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Re: Talk Talk Fibre Optic Pathetic!


[re: PeteRosy] [link to this post]
 
Good news, you can get the stats out of it but you have to unlock it by loading unlocked firmware.

It's a lot more difficult on an ECI.

Instructions are here https://huaweihg612hacking.files.wordpress.com/2011/...

If that hasn't put you off the latest unlocked firmware is here https://mega.nz/#F!LdJFDIJL!e_E1twsIg2kTet8mPjrb4w!a...
Probably best to go for the last one _webgui
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