Broadband light (home hub 3) was flashing orange/purple.
Tried it in the test socket with an adsl filter, same issue (socket is an adsl faceplate).
Picked up the cordless phone, very noisy/crackly etc. Later on, listened again, no dial tone at all.
Plugged a corded phone into the test socket, with nothing else connected, similar noise sometimes. Then other times no dial tone - or the dial tone arrives after a few seconds, or goes silent after a few seconds.
I can sometimes ring the line and sometimes can dial out.
Presuming it is a fault with the line, somewhere between the cabinet and my house. Maybe rain related or a loop, or loose connection somewhere?
The BT line test says "customers property". Edit: Oooh, it has changed now to "Close to Customer's Property"
The email from BT asked me to book an appointment but it wouldn't let me book one online (using 4G hotspot!). I phone BT and they said an appointment isn't needed. They'll check outside the property by the 4th Dec, then call me to arrange an appointment after that if the issue is still present. Hmmm.
BT ADSL customer getting 1.7 Mbps (0.6 Mbps up) on a new road / new build development
CAB not FTTC enabled, not part of the 66% commercial plan. Not rural - no BDUK funding
(Virgin Media nearby)
Edited by B31 (Sun 29-Nov-15 16:10:28)