So, three or four days before my installation day (the 10th Dec) (not that I spotted this as I've been at work/moving house so leaving and arriving in the dark) a plummetting tree on some scrub land behind the houses took out the dropcable to the house. Cue engineer arriving, looking at it and going "need to run a new cable, probably stick another pole in"
Now, understandably, this will take a little time. However, I seem to be utterly at the mercy of OR. After asking VF to find out whats going on and when they might actually be doing something about it, VF keep fobbing me off with "we can only email our tech team, who can only email OR, we can't phone the tech team, and the tech team can't phone OR." Which is irritating as I need it to be able to dial into work.
So, anybody got any clue what OR's timescales are like these days?
Insult to injury, VF apparently passed an old contact number to them for me as part of the order (ie. one I dont ave any access to) and claim to be completely unable to tell OR to change this on the order. So it's likely, if an engineer needs to talk to me, they'll use a number I haven't had for six years.
*RANT MODE OFF.*
Humankind cannot bear very much reality.