Further to my other post we've been having major issues with our line.
BB speed has halved in the past 2 weeks and as soon as the rain starts, the line becomes really crackly and the router is up and down like a yo yo. SNR of 16dB + if the line manages to connect at 8Mb and 11ish at 4Mb
We don't have a master socket in the house, just 3 extensions linking back to an old GPO junction box by the front door.
Had a OR eng come out before Xmas. He tested from the nearest phone in the house and he said it was was OK (weather was calm and sunny that day). He said get a new fibre package from anyone and they'd install a new cable from the pole and master socket as standard.
When I asked Zen about this the guy was very surprised and said they wouldn't and furthermore was v surprised the eng tested off a slave socket.
So we have a duff line that needs resolving.
OR eng said that could be resolved by getting a new fibre install
1 ISP said otherwise
Who's right?