Slow connection speed for the attenuation/length of line.
Another thought - just in case. Is this the only wire out of the junction box? I'm also not happy with "comes down my house with a few meters of slack on it". That doesn't sound like a BT job so may be DIY from before you moved there. Is there another entry point near the top of that?
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk.
Domains, site and mail hosting - Tsohost
Connection - AAISP Home::1 80/20. Sync 59504/15641kbps @ 600m. - BQM
Edited by RobertoS (Fri 26-Feb-16 19:27:45)