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Standard User cheshire_man
(eat-sleep-adslguide) Fri 18-Nov-16 20:24:39
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Any current Hotmail problems?


[link to this post]
 
A friend cannot access Hotmail "connection to the server failed". Anyone know of current problems? She can access the web, FB, etc.

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement
Standard User Michael_Chare
(experienced) Fri 18-Nov-16 22:24:18
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Re: Any current Hotmail problems?


[re: cheshire_man] [link to this post]
 
Well can you access it?

According to my computer:

Windows Live Hotmail was replaced by Outlook.com in 2013

Michael Chare
Standard User 4M2
(knowledge is power) Sat 19-Nov-16 00:59:49
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Re: Any current Hotmail problems?


[re: cheshire_man] [link to this post]
 
I've had real problems accessing my Outlook/Hotmail email account since the 11th October on my Ubuntu 14.04 LTS operating system and Firefox browser (I can access it with Thunderbird Mail though and also from Windows machines using both Firefox and I.E.) Problems started after Microsoft updated outlook dot live dot com and the Ubuntu Firefox combination seems to have issues with that update although it is accessible intermittently.

Edited by 4M2 (Sat 19-Nov-16 01:05:26)


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Standard User cheshire_man
(eat-sleep-adslguide) Sat 19-Nov-16 07:31:36
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Re: Any current Hotmail problems?


[re: Michael_Chare] [link to this post]
 
I routinely email, and get replies from, people with hotmail.com email accounts. I understood that hotmail effectively redirects to outlook.com so that users didn't need to change anything. Also, as the problem is very recent, then it's unlikely to have been the hotmail to outlook change.

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement

Edited by cheshire_man (Sat 19-Nov-16 07:32:38)

Standard User 69bertie
(member) Sat 19-Nov-16 07:34:36
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Re: Any current Hotmail problems?


[re: Michael_Chare] [link to this post]
 
It might have been replaced, for instance, mine is set to use "imap-mail.outlook.com" but the OP is complaining about an issue now.

I can use Thunderbird to access and retrieve "hotmail" maill without any problems. One running issue I have had with Firefox for quite a few months now and which returns the same error message every time, is if I don't include the "www." part. e.g. "live.com" doesn't work, whereas "www.live.com" does and brings up the log in page. Nigh on every other website I go to works fine with me just banging in the url without the "www." part included i.e. "facebook.com" on its own works. And using just "live.com" works fine using Opera, Chrome etc. Very strange.

Standard User JHo1
(regular) Sat 19-Nov-16 08:40:19
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Re: Any current Hotmail problems?


[re: Michael_Chare] [link to this post]
 
Each of my Hotmail accounts recently received a (genuine) email from MS to say that the account was being moved to Outlook servers (described as being "more secure" etc). The only action needed on my part was, if I use Outllook email client, part of the Office suite (NOT Live Mail) I would need to re-register the accounts, i.e. delete them from the client and re-add them.

At about the same time, those accounts hit a problem syncing on my phone email app (Bluemail) so I deleted / re-added them on my phone, problem solved.

WLM (Windows Live Mail) has not been supported since 2012 (iirc) and has become increasingly problematical. I have stopped using it and now use Outlook client or just a web browser.

Other than that there is a ridiculous amount of junk email getting past the Hotmail filters straight into my inbox. It started in October and has improved but still rumbles on. Rules seem to have stopped working too.

Can your friend access access Hotmail by using a simple web browser at mail.live.com? (Google Hotmail login").

John
Standard User NICK_ADSL_UK
(fountain of knowledge) Sat 19-Nov-16 11:58:43
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Re: Any current Hotmail problems?


[re: cheshire_man] [link to this post]
 
The best bet for accessing Hotmail in windows 10 is to use the built in email client

windows live is no longer working properly and is no longer supported

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Standard User cymru123
(regular) Sat 19-Nov-16 12:48:07
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Re: Any current Hotmail problems?


[re: cheshire_man] [link to this post]
 
Hotmail.co.uk email account working fine with an email client using the EAS (Exchange ActiveSync) protocol. Server eas.outlook.com
Standard User ToneDeaf
(member) Sat 19-Nov-16 14:07:02
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Re: Any current Hotmail problems?


[re: 69bertie] [link to this post]
 
Tell your friend to log in to the web page - outlook.com - with her Hotmail details to check that the account is still live.

If this works then it's an issue with the IMAP/POP email settings on the PC/Laptop/Smartphone.

People have been getting confused with Microsoft's definition of "Alias" within the Outlook settings in conjunction with any new Outlook addresses/aliases which may have been set up.

If you were to delete the Hotmail alias in error within the Outlook settings, then you have deleted the email address and lost all stored emails. Some say there is a chance to resurrect the account after 30 or 60 days.

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Standard User RobertoS
(elder) Sat 19-Nov-16 15:21:04
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Re: Any current Hotmail problems?


[re: ToneDeaf] [link to this post]
 
In reply to a post by ToneDeaf:
Some say there is a chance to resurrect the account after 30 or 60 days.
Surely that's "up to 30 or 60 days"?

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