A tale of an OpenReach foul-up, Plusnet inefficiency after which Plusnet tried to deny responsibility by blaming OpenReach. As the OP (shermans) posted:
We have made it clear to them that under the law of agency, every first-year law student learns that a master is liable for the acts of his servant and that they cannot wriggle out of liability for Openreach's negligence.Blow, useless regulators - if more people took action like this perhaps OpenReach might start to improve - accountants always seem to have the biggest influence in companies!
AAISP November 2016
(Previous ISP Plusnet November 2001 to October 2016)
Telephone rental: Pulse8