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Standard User Banger
(eat-sleep-adslguide) Wed 01-Mar-17 18:27:30
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Re: Openreach Twitter account goes live tomorrow (1 March 20


[re: PaulKirby] [link to this post]
 
In reply to a post by PaulKirby:
In reply to a post by Banger:
Got a reply, referring me to the fibre checker LOL.

Nice Blue hair btw tongue

Paul


It suits me?

Tim
www.xilo.net & freenetname
Billion 7800 on 24 Meg LLU
http://www.thinkbroadband.com/speedtest/results.html...
Standard User Banger
(eat-sleep-adslguide) Wed 01-Mar-17 18:28:09
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Re: Openreach Twitter account goes live tomorrow (1 March 20


[re: kebabselector] [link to this post]
 
In reply to a post by kebabselector:
I got the message to fill out the help and support form. Money well spent Openreach. Maybe they could upgrade some cabs instead wink


I got that on second try/tweet.

Tim
www.xilo.net & freenetname
Billion 7800 on 24 Meg LLU
http://www.thinkbroadband.com/speedtest/results.html...
Standard User PaulKirby
(knowledge is power) Wed 01-Mar-17 18:49:51
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Re: Openreach Twitter account goes live tomorrow (1 March 20


[re: Banger] [link to this post]
 
In reply to a post by Banger:
In reply to a post by kebabselector:
I got the message to fill out the help and support form. Money well spent Openreach. Maybe they could upgrade some cabs instead wink


I got that on second try/tweet.

I sent my tweet before they fully went live and got a reply the instant they were live so they are fast atm in replying, lets see how long that lasts tongue

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest


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Standard User ian72
(eat-sleep-adslguide) Thu 02-Mar-17 08:19:29
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Re: Openreach Twitter account goes live tomorrow (1 March 20


[re: PaulKirby] [link to this post]
 
Perhaps they have put in an automated bot that just picks randomly from a few answers? Can be very quick to respond but it doesn't mean it will help anyone wink
Standard User PaulKirby
(knowledge is power) Thu 02-Mar-17 08:59:58
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Re: Openreach Twitter account goes live tomorrow (1 March 20


[re: ian72] [link to this post]
 
In reply to a post by ian72:
Perhaps they have put in an automated bot that just picks randomly from a few answers? Can be very quick to respond but it doesn't mean it will help anyone wink

This is so very true.

I am wondering if 14 staff members will be enough to go through all the tweets, filter out the spam tweets and then answer them.

This is just a way to make it seem that they are doing stuff and it is in no way different than filling in one of their forms or phoning them.

Paul

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest
Standard User Fastman2
(experienced) Thu 02-Mar-17 10:18:06
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Re: Openreach Twitter account goes live tomorrow (1 March 20


[re: kebabselector] [link to this post]
 
kebab you were advises the Gap fund for your cabinet would now be significantly less now if you re asked - I assume that was not of intteres .and you have chosen not to do that -

so what about the close to 65, 000 cabinets if not mre that have now been enabled over the last 7 or so years
Standard User Icaras
(experienced) Thu 02-Mar-17 10:45:04
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Re: Openreach Twitter account goes live tomorrow (1 March 20


[re: MHC] [link to this post]
 
In reply to a post by MHC:
One tweet there says: Hey, does anyone know why these @btopenreach vans have covered their front and rear numberplates with rags? Looks a bit iffy, no?

Easy to answer though. With no number plate visible, they cannot get a parking ticket from wardens - they cannot move the rags covering the number plates. BT have a job to do at that location and are parked tight on the footpath to ensure traffic is not obstructed and so pedestrians can still pass. Parking wardens seem to treat vehicles from utility companies as easy pickings even though they have a job to perform close by and there is no alternative location to park in.


I worry about the engineers though. They'll get in a lot of trouble now this has been flagged up to management. I wish people would think a bit more before they tweet.

What's the alternative? The official way would be to set up traffic lights and close a lane, park the vans on the part of the road that's closed. However that would take days to arrange, the two vans will just be trying to fix a fault as quickly as possible.
Standard User PaulKirby
(knowledge is power) Thu 02-Mar-17 10:59:34
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Re: Openreach Twitter account goes live tomorrow (1 March 20


[re: Icaras] [link to this post]
 
Well like I have already said we give out parking permits to the engineers when they come here and the same for builders.

The way I see it, if they are doing work for us, its nice to give them the permit to park outside.

But yeah, those engineers are probably in trouble now frown

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest
Standard User MHC
(sensei) Thu 02-Mar-17 11:16:49
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Re: Openreach Twitter account goes live tomorrow (1 March 20


[re: Icaras] [link to this post]
 
Exactly ...


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User aquiss
(fountain of knowledge) Thu 02-Mar-17 11:36:02
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Re: Openreach Twitter account goes live tomorrow (1 March 20


[re: PaulKirby] [link to this post]
 
That person is still on there stirring trouble. Have people got nothing better to do. God forbid when they have an issue and need Openreach. Karma and all that!

Martin Pitt
Aquiss Limited
http://www.aquiss.net

Unlimited Family Broadband Packages : http://www.aquiss.net/broadband-unlimited.php
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