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Standard User zyborg47
(eat-sleep-adslguide) Sun 05-Mar-17 10:07:53
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BT slow?


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Is bloated toad on a slow down today? Just sorted out my next door neighbours phone cables and their broadband seems to be really slow, about 2.5Mb/s, They have fibre.

I am on plusnet and all seems fine here.

Adrian

Desktop machine now powered by windows 8.1 pro 64bit, no dreaded metro, laptop by Linux

Plusnet FTTC
Standard User robertcrowther
(member) Sun 05-Mar-17 10:30:11
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Re: BT slow?


[re: zyborg47] [link to this post]
 
Was it slow before you sorted out the phone cables?
Standard User witchunt
(member) Sun 05-Mar-17 10:33:31
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Re: BT slow?


[re: zyborg47] [link to this post]
 
I'm maxing out the WiFi here so seems OK. Perhaps you have kicked in DLM while sorting out their cables.


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Standard User Zarjaz
(eat-sleep-adslguide) Sun 05-Mar-17 10:54:03
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Re: BT slow?


[re: zyborg47] [link to this post]
 
Back to basics, what line stats does their service show ?

Standard User ukhardy07
(knowledge is power) Sun 05-Mar-17 10:55:52
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Re: BT slow?


[re: zyborg47] [link to this post]
 
Fine in London - tested over wifi on iPhone

http://www.thinkbroadband.com/speedtest/results.html...
Standard User PaulKirby
(knowledge is power) Sun 05-Mar-17 11:10:38
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Re: BT slow?


[re: zyborg47] [link to this post]
 
Seems about fine for the time of day for me.

http://www.thinkbroadband.com/speedtest/results.html...

Paul

BTBroadband - Infinity 4 - 310Mbps (down), 31Mbps (up)
TBB Speedtest

Edited by PaulKirby (Sun 05-Mar-17 11:11:17)

Standard User zyborg47
(eat-sleep-adslguide) Sun 05-Mar-17 13:49:06
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Re: BT slow?


[re: robertcrowther] [link to this post]
 
Cheers peeps. I put the cables back to where they was before I started and it was still the same, I am going back over there after lunch, but I just had a thought, their son download on demand stuff from the Sky box, so I wonder if the box is downloading stuff and that is why the net is slow. I will check that this afternoon, if so then that is my problem.

The reason why I have been sorting the cables out is because the connection sky put in top connect their boxes to the phone line is now failing, in that it is broken, so the idea is to take it out all together, Sky do not seems to bother with it these days anyway. I will disconnect it for a few weeks and see if sky contact them, if not then the cables can be got rid of.

Adrian

Desktop machine now powered by windows 8.1 pro 64bit, no dreaded metro, laptop by Linux

Plusnet FTTC
Standard User ukhardy07
(knowledge is power) Sun 05-Mar-17 14:27:37
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Re: BT slow?


[re: zyborg47] [link to this post]
 
Are you testing over wireless as sky's standard hub is only 2.4ghz
Standard User flippery
(experienced) Sun 05-Mar-17 15:00:14
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Re: BT slow?


[re: zyborg47] [link to this post]
 
No problem running Sky without phone line connected ( I never have it connected). It has been known to be cause of problem..
Standard User witchunt
(member) Sun 05-Mar-17 15:38:16
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Re: BT slow?


[re: flippery] [link to this post]
 
New box's don't even have a phone connection
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