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Standard User swervinc
(member) Mon 20-Mar-17 00:13:50
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Virgin Media Master Socket


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Hi. I've just moved house and I'm getting broadband installed this week. An engineer is coming to install the line. Currently there is an openreach master socket by the front door with a line that looks to be quite old. There is also a virgin media master socket in the living room with a line that looks to be newer. My question is can the virgin media line be used as my new line? I'm assuming even though it's a virgin media master socket it's still connected to the bt openreach network?

Thanks in advance.
Administrator MrSaffron
(staff) Mon 20-Mar-17 00:32:12
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Re: Virgin Media Master Socket


[re: swervinc] [link to this post]
 
Virgin Medias phone network is totally separate from the Openreach network, so the two are not going to be connected

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User swervinc
(member) Mon 20-Mar-17 00:41:15
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Re: Virgin Media Master Socket


[re: MrSaffron] [link to this post]
 
Thanks for clarifying. Always thought they used the openreach network for calls.


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Standard User Zarjaz
(eat-sleep-adslguide) Mon 20-Mar-17 06:16:53
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Re: Virgin Media Master Socket


[re: swervinc] [link to this post]
 
The thing to do, if there is an appointment booked, is to ask the installer to have the Openreach NTE in the lounge where you'd like it.

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