Hi all - I'm trying to book BT to move / insert a new master socket close to the incoming wire in the garage and the other two in the house become extensions.
I've done a diagram if that helps (link below) - but BT aren't understanding, and seem to be making it more complicated than it needs to be. I currently have a master socket in the kitchen on the side of the wall to the incoming point in the garage from the underground duct. I have the A and B terminals connected to incoming CAT5 wiring to the socket in the living room which has been the location of my VDSL router.
I'm thinking a new master socket can be placed in spitting distance to the incoming cable in the garage and the cable that comes into the house to the CURRENT master socket could be used to make the kitchen socket an extension for the landline phone.
I'm guessing the terminal AB arrangement to the living room socket would not be possible so I would lose that ability - but that would be fine if the router was operational from the garage as I have CAT5 for the rest of the network around the back of the house.
So I need to describe to BT whether that is a Master Socket Move or an extension fit as they can't decide so won't book an engineer currently.
Any insights appreciated!