I live in a row of terraced cottages over 2 miles from the exchange. On one side my neighbour gets 7Mb, on the other side they get 9Mb while I get 2Mb. According to various ISPs (Plusnet, Sky and Vodafone) and Openreach the maximum speed for my line is 2Mb due to the distance from the exchange. I have a problem believing that for the following reasons:
1. There is a single surface laid cable running from the cabinet to a telegraph pole at the end of the cottages.
2. From the pole individual drop cables supply each cottage.
3. Both my immediate neighbours are on standard broadband as am I.
4. The difference in distance between my master socket and each of my neighbours is approx 20ft.
The above points show (to me at least) that there is no appreciable difference in the distance to the exchange for me and my neighbours (with one of them actually being 20ft further). That negates the reason supplied by all the ISPs and Openreach.
Openreach agreed in early October last year that there was a fault on the line and that a section of cable needed to be replaced which they completed earlier this week. My speed dropped from 2.3Mb to 2Mb.
I really want to know why this is happening and who knows, I might even be willing to accept it but just getting told that's just the way it is doesn't cut it for me.
Dave The Frustrated