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Administrator MrSaffron
(staff) Fri 30-Jun-17 15:26:44
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Re: Amusing results from Which? broadband test


[re: PaulKirby] [link to this post]
 
NOTE: What you labelled as our flash test was not, it is the HTML5 version just download and upload, not the single down and multiple down, then upload

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User PaulKirby
(knowledge is power) Fri 30-Jun-17 15:54:01
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Re: Amusing results from Which? broadband test


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
NOTE: What you labelled as our flash test was not, it is the HTML5 version just download and upload, not the single down and multiple down, then upload

Really?
I clicked on the Flash version.

What about this one, this was defiantly via the Flash Link.

Unless its falling back to the HTML5 version due to IPv6 ?

Paul

BTBroadband - Infinity 4 310Mbps (down), 31Mbps (up) FVA
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM

Edited by PaulKirby (Fri 30-Jun-17 15:57:14)

Administrator MrSaffron
(staff) Fri 30-Jun-17 16:22:24
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Re: Amusing results from Which? broadband test


[re: PaulKirby] [link to this post]
 
HTML5 too.

What do you think is the 'flash' link?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User PaulKirby
(knowledge is power) Fri 30-Jun-17 16:34:44
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Re: Amusing results from Which? broadband test


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
HTML5 too.

What do you think is the 'flash' link?

This part:
Alternate Speed Tests
Our old version is still available if you want to run out Flash based tester, but this no longer links to your profile.

I am assuming that is an IPv4 only test.

I can disable my IPv6 and test it.

*** update ***
I disabled IPv6 and redid the test:
https://www.thinkbroadband.com/speedtest/14988369534...

Ok, it seems that it was running the HTML5 version of the test.

This was the link used in the test:
[IPv4]
http://labs.thinkbroadband.com/flashipv4/

[IPv6]
http://labs.thinkbroadband.com/flashipv6/

The GUI for both tests are nice and Green if that helps.

But it seems I have to also click on the [Get Adobe Player] link where it asks me to allow or block.

Sadly IPv6 reports "Test not run as you are on IPv4." where as https://www.thinkbroadband.com/tools/what-is-my-ip states my IPv6 Address.
You are connecting to us using IPv6!! Yay!
Your IP address is: 2a00:xxxx:xxxx:xxxx:5935:xxxx:xxxx:xxxx

Sadly every time I allow flash on (FF, Chrome, Edge etc) and it completes the test the result is displayed on my screen, but all references to that test are invalid and says:
Sorry!
We cannot retrieve your speedtest results. Run a Speed Test now.

Like this one:
https://www.thinkbroadband.com/speedtest/14988408297...

So something is strange, its not too much of an issue due to I know my connection is fine.

Paul

BTBroadband - Infinity 4 310Mbps (down), 31Mbps (up) FVA
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM

Edited by PaulKirby (Fri 30-Jun-17 16:58:50)

Administrator MrSaffron
(staff) Fri 30-Jun-17 17:05:40
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Re: Amusing results from Which? broadband test


[re: PaulKirby] [link to this post]
 
Yeap defaulting to HTML tester when flash is blocked.

Flash is in a bit of a state and not linking to the new systems yet, so runs but no data storage. That will get fixed but will be final code changes to flash.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User PaulKirby
(knowledge is power) Fri 30-Jun-17 17:16:43
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Re: Amusing results from Which? broadband test


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Yeap defaulting to HTML tester when flash is blocked.

Flash is in a bit of a state and not linking to the new systems yet, so runs but no data storage. That will get fixed but will be final code changes to flash.

Yeah, I tried the tests a few times all same issue saying it cannot find the results when it completes, so linking to the results is broken.

Also as you are already aware by other posters, the ISP list is also blank.

The IPv6 version of the flash test, doesn't detect I am on IPv6.

So yeah its in a bad state.

Apart from that the HTML5 tests are getting better, its still all over the place due to the way its doing the test, but its a bit more stable than it was before.

Paul

BTBroadband - Infinity 4 310Mbps (down), 31Mbps (up) FVA
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM
Standard User Chrysalis
(legend) Fri 30-Jun-17 22:34:32
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Re: Amusing results from Which? broadband test


[re: PaulKirby] [link to this post]
 
as if by magic I have no FTTC overheads on my upstream and a free 0.8mbit smile

test

50ms latency (I get 8-15 to london)
71.7 down
20.8 up

The compare page is all virgin media, VM still massively oversold and dominating my area.

Sky Fibre Pro BQM - IPv4 BQM - IPv6

Edited by Chrysalis (Fri 30-Jun-17 22:36:12)

Standard User Binary_Digit
(regular) Tue 04-Jul-17 18:15:10
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Re: Amusing results from Whick? broadband test


[re: John_Gray] [link to this post]
 
Clearly can't handle Anything over 350 Mbps down or 80 up.

Hyperoptic 1 GB connection gets you.. Poop Speeds

Seems the test server is hosted in London by Iomart Hosting Limited. You'd never guess it by the poor latency.

Edited by Binary_Digit (Tue 04-Jul-17 18:48:20)

ISP Representative Hyperoptic_CS
(isp) Mon 17-Jul-17 17:30:15
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Re: Amusing results from Whick? broadband test


[re: Binary_Digit] [link to this post]
 
Hello there,

we are very keen for you to be happy with our service.
Can you please send us a PM with your details so that we can investigate and see what we can do.

Thank you in advance,

Jelena

Customer Support
www.hyperoptic.com

Prefer to talk to the team? Call Customer Support on 0333 332 1111 or by email to support@hyperoptic.com
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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