Telephone call yesterday 28th.
Quote: I am from BT and will be terminating your internet connection.
Because of suspicious activity.
(I asked who she was were and SHE replied this call was from BT,HQ at 81 Newgate.
Asked for her name, said was Veronica Gomesh.
Insisted that I inform her what type of internet connection I was making from what kind of machine, e.g. Laptop,Tablet or desktop PC.
When I refused this information, she terminated the conversation and 'Wished me a Good Day'.
She spoke very well without any hint of an accent.
First time I have had this EXPERIENCE.
I have had that type of call several times now, the last one being last week.
But all she got to say was that she was from BT and that there was an issues with my router.
I responded that there was no issue with my router and the connection is fine due to I am currently using it.
I then went and said "I also don't think you are from BT", she then hung up.
I never give out any information when people phone me, unless I have originally initiated the conversation with that actual person.
They are all scam calls to either get you to install some software (same type of software used by the "your PC has a Virus" crew) or they are just trying to get more information about you.
Just refuse to give out any information, just hang up and then phone them back using the correct phone number and ask if they phoned, if they did, then they will understand why you refused, if it wasn't them, then no harm done.