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Standard User helpoort
(committed) Thu 29-Jun-17 18:14:57
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FYI


[link to this post]
 
Telephone call yesterday 28th.
Quote: I am from BT and will be terminating your internet connection.
Because of suspicious activity.
(I asked who she was were and SHE replied this call was from BT,HQ at 81 Newgate.
Asked for her name, said was Veronica Gomesh.
Insisted that I inform her what type of internet connection I was making from what kind of machine, e.g. Laptop,Tablet or desktop PC.
When I refused this information, she terminated the conversation and 'Wished me a Good Day'.
She spoke very well without any hint of an accent.
First time I have had this EXPERIENCE.
Standard User PaulKirby
(knowledge is power) Thu 29-Jun-17 18:27:51
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Re: FYI


[re: helpoort] [link to this post]
 
In reply to a post by helpoort:
Telephone call yesterday 28th.
Quote: I am from BT and will be terminating your internet connection.
Because of suspicious activity.
(I asked who she was were and SHE replied this call was from BT,HQ at 81 Newgate.
Asked for her name, said was Veronica Gomesh.
Insisted that I inform her what type of internet connection I was making from what kind of machine, e.g. Laptop,Tablet or desktop PC.
When I refused this information, she terminated the conversation and 'Wished me a Good Day'.
She spoke very well without any hint of an accent.
First time I have had this EXPERIENCE.

I have had that type of call several times now, the last one being last week.
But all she got to say was that she was from BT and that there was an issues with my router.

I responded that there was no issue with my router and the connection is fine due to I am currently using it.

I then went and said "I also don't think you are from BT", she then hung up.

I never give out any information when people phone me, unless I have originally initiated the conversation with that actual person.

They are all scam calls to either get you to install some software (same type of software used by the "your PC has a Virus" crew) or they are just trying to get more information about you.

Just refuse to give out any information, just hang up and then phone them back using the correct phone number and ask if they phoned, if they did, then they will understand why you refused, if it wasn't them, then no harm done.

Paul

BTBroadband - Infinity 4 310Mbps (down), 31Mbps (up) FVA
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM
Standard User ukhardy07
(knowledge is power) Thu 29-Jun-17 18:40:46
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Re: FYI


[re: helpoort] [link to this post]
 
Had a few, I now just disconnected the landline. If in doubt ring the genuine 150 BT number back.


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Standard User helpoort
(committed) Fri 30-Jun-17 05:24:37
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Re: FYI


[re: PaulKirby] [link to this post]
 
Forgot to add, this was the telephone number she gave me:
0192 4118571.
Never went near that number after the call.
First call of that type, have had the usual, there is something wrong with your Computer, boot up and they will help me.
Thanks for replies
helpoort
Standard User ukhardy07
(knowledge is power) Fri 30-Jun-17 08:53:40
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Re: FYI


[re: helpoort] [link to this post]
 
Plenty of users saying the same as you:

http://who-called.co.uk/Number/01924118571

Scroll down to the comments.
Standard User bowdon
(committed) Fri 30-Jun-17 12:13:00
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Re: FYI


[re: ukhardy07] [link to this post]
 
If your a BT customer you can add BT Call Protect for free. Then after the call you can dial 1572 and put the last number on your block list.

I've been using it for a while, and when I dial the 1572 number it will read out the previous number. Quite a lot are international numbers too. I am guessing they are moving numbers randomly. It's like a chicken and egg situation. But at least with the BT Call Protect they only get one chance per number.

http://home.bt.com/tech-gadgets/tech-news/bt-call-pr...

Demon => Freeserve => Pipex => Be => Sky => BT Infinity 2
Standard User PaulKirby
(knowledge is power) Fri 30-Jun-17 12:45:40
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Re: FYI


[re: bowdon] [link to this post]
 
There is no point in blocking the number due to the numbers they use are fake and spoofed.
So if you did block that number, they just create a random new one.

I am sure there is a number limit with the BT Call Protect ?

I think they are using VOIP which are able to spoof numbers on the fly, my younger brother did it when calling me one day to show how easy it was.

I my case they phoned my Mobile, its my parents connection and I am the first point of contact due to my parents are tech savvy, so BT have my email and Mobile number, which they do call when there is any issues / complaints maid.

But the call I received the other week just didn't sound right, so I let them carry on and when I heard enough I told them the connection was fine and I don't think you are from BT and they hung up.

Paul

BTBroadband - Infinity 4 310Mbps (down), 31Mbps (up) FVA
TBB Speedtest | BQM #4 Linksys WRT 3200 ACM
Standard User Oliver341
(eat-sleep-adslguide) Fri 30-Jun-17 17:00:12
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Re: FYI


[re: bowdon] [link to this post]
 
In reply to a post by bowdon:
If your a BT customer you can add BT Call Protect for free.

And Sky customers have the Sky Talk Shield. Aside from blocking numbers it also asks callers to say their name and press #, which will prevent automated diallers and scam callers (who usually won't bother) from getting through.

Oliver.
Standard User toph3r
(experienced) Wed 05-Jul-17 16:14:48
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Re: FYI


[re: helpoort] [link to this post]
 
In reply to a post by helpoort:
Telephone call yesterday 28th.
Quote: I am from BT and will be terminating your internet connection.
Because of suspicious activity.
(I asked who she was were and SHE replied this call was from BT,HQ at 81 Newgate.
Asked for her name, said was Veronica Gomesh.
Insisted that I inform her what type of internet connection I was making from what kind of machine, e.g. Laptop,Tablet or desktop PC.
When I refused this information, she terminated the conversation and 'Wished me a Good Day'.
She spoke very well without any hint of an accent.
First time I have had this EXPERIENCE.


Tell them you're attached to the FBI at the US Embassy and you'll be taking this further. heh.
Standard User bobble_bob
(knowledge is power) Wed 05-Jul-17 16:26:27
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Re: FYI


[re: toph3r] [link to this post]
 
Id love to get a call like this just to play along and have some fun
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