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Standard User ian007jen
(experienced) Fri 08-Sep-17 08:44:31
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Congestion for 20 hours a day?


[link to this post]
 
I have been trying to test a clients ADSL connection (it is unusable).

I have setup a TBB BQM

Live Graph

Day 1

Day 2

Severe congestion for 20 Hours a day?

Comments please

Thanks

Ian
Standard User Icaras
(experienced) Fri 08-Sep-17 08:48:17
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Re: Congestion for 20 hours a day?


[re: ian007jen] [link to this post]
 
What are you expecting us to say exactly? What’s the provider? Exchange?

Icaras
Standard User ian007jen
(experienced) Fri 08-Sep-17 08:53:17
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Re: Congestion for 20 hours a day?


[re: Icaras] [link to this post]
 
Provider: The phone co-op (business) over a talk-talk line.
Exchange SWHV

Connection sync about 6000 Kbps Down and 1000 kbps up
Speedtest results (when able to test) about 2.4 Mbps down and 0.1 Mbps up (ping >200 ms)


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Standard User Icaras
(experienced) Fri 08-Sep-17 08:59:58
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Re: Congestion for 20 hours a day?


[re: ian007jen] [link to this post]
 
Have Co-op spoken to TalkTalk then?

[color=Crimson]Icaras[/color]
Standard User ian007jen
(experienced) Fri 08-Sep-17 09:00:56
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Re: Congestion for 20 hours a day?


[re: Icaras] [link to this post]
 
That will be my next phone call (It is now after 9 AM)
Administrator MrSaffron
(staff) Fri 08-Sep-17 09:39:27
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Re: Congestion for 20 hours a day?


[re: ian007jen] [link to this post]
 
TalkTalk LLU then?

If so maybe phone coop need to buy more capacity from TalkTalk

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Michael_Chare
(fountain of knowledge) Fri 08-Sep-17 11:48:06
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Re: Congestion for 20 hours a day?


[re: ian007jen] [link to this post]
 
The Post Office released me from an ADSL contract because their backhaul via Talk Talk was so bad.

From what I have read Talk Talk business offer a reasonable service.

Michael Chare
Standard User hypertony
(experienced) Fri 08-Sep-17 12:09:45
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Re: Congestion for 20 hours a day?


[re: ian007jen] [link to this post]
 
Whoa.

Ditch them and run!

- Tony Sutton
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Standard User uno
(knowledge is power) Fri 08-Sep-17 12:22:56
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Re: Congestion for 20 hours a day?


[re: ian007jen] [link to this post]
 
If it helps, this looks to be provider specific.

Here is a graph from a line we have on that exchange.

http://scrn.at/wQAkk.png

The line is quite heavily used and the usage reflects on the latency seen but nothing as bad as your base latency it seems.

Matt

uno Communications
t: 0333 773 7700
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
Standard User ian007jen
(experienced) Fri 08-Sep-17 12:32:22
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Re: Congestion for 20 hours a day?


[re: Michael_Chare] [link to this post]
 
The Post Office released me from an ADSL contract because their backhaul via Talk Talk

I think I may have advised you on these forums about your problem at the time...
The exchange in question has Talk Talk LLU so different .....yes this would be a (Wholesale) Talk Talk business line.

Just been back on site and noticed the incoming line to the master socket is cable tied for a few 10's of metres to a 3 inch square metal duct (mains electric by the looks of it). The building is an ex-agricultural warehouse; I could not find the point of entry of the phone lines, it may be a locked side room (landlords office).

I am up loading to MyDSLWebstats under the username snowPSF.

Hlog
Q Line

Ian
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