As I'm sure most folks will be aware. Some parts of the country were hit by a pretty bad storm last Monday evening. Dumfries and Galloway being one of the worst hit. I believe gusts of 76MPH were recorded locally.
Rural property. Line come in underground, to a pole on my property (it says 1956 on it) and has many (at least three) "D" for dangerous red disks pinned on it. HUGE (read 80ft high +) Oak tree a few yards from it (tree is probably some 200+ years old), so must have been there since the pole was erected. Almost certainly erected by hand, as there's never been any vehicle access to that part of the grounds. Line then goes from the pole to my property (around 15/20 yards).
Monday night, a rather large branch of the tree (the size of a decent tree in itself!) comes down and takes the overhead line with it. Openreach turned up today (well withing 48 hours.. well done there). And makes a temporary fix. Basically spliced a new section of cable to the old bit. The end at the pole was apparently undamaged. The pole is even more wobbly now then it was before, but still standing. Phone line now OK and internet back up.
The Openreach techie (nice chap) said there would not be any charge for the work done so far. But seemed unsure who's responsibility it was to make a permanent fix. So he phoned his supervisor. Who said I needed to phone my "provider", who I assume is BT (that's who the phone is through). He seemed to be implying, that the work for a permanent fix, would be at my cost!
The logical thing to do (at least to me). Is get rid of the pole (I'll soon chainsaw that sucker for them). And continue the underground cable up to the house (I'm assuming it will be armoured). Don't even mind digging what I'm assuming will not have to be either a very deep, or wide trench. Not even sure why they did not do this in the first place. Even back in 1956, it was plain daft to put a phone pole up and run an overhead cable.
So... anyone got any experience of this sort of thing? Prefer to get my ducks in a row, before phoning BT.
Thanks in advance.
Edited by MrBeeline (Wed 18-Oct-17 22:10:08)