Well, the line is now in. BT engineer had a few issues getting a dial tone yesterday, think all 8 lines come into the building in the same place, so he just ran a wire into where I wanted it from the existing dead line.
He's shown me the line stats and it's connecting at 40/2 on his handheld tester, the line is 500m long with a max attainable of 52/12.
There is a but though.....
The PlusNet hub won't connect and I've just had a text off PlusNet saying there has been a problem with my install.
Will the BT engineer closing his job start the wheels in motion or do I need to ring PlusNet and say the line is in?