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Standard User falko89
(member) Fri 17-Nov-17 06:25:25
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Why are my speeds so low?


[link to this post]
 
I know nothing about this guys so hopefully someone can help. I recently signed up to BT Infinity 1, a max 52mb. For the first 2 weeks I was getting a consistent 50mb, after the training period though its halved.

BT Speedtest is always over-generous, it says.
1. Best Effort Test:

Download Speed : 33.52 Mbps

2. Upstream Test:

Upload Speed : 8.84 Mbps


And thinkbroadband and every other speed test.
https://www.thinkbroadband.com/_assets/speedtest/but...

Here are some log details for you experts. Any ideas on the issue?
Firmware updated:
31-Oct-2017
Board version:
1.0
Gui version:
1.64.0
DSL uptime:
0 Days, 0 Hours 42 Minutes 33 Seconds
Data rate:
10.00 Mbps / 55.00 Mbps
Maximum data rate:
28476 / 79444
Noise margin:
22.1 dB / 12.7 dB
Line attenuation:
12.1 dB
Signal attenuation:
VPI / VCI:
0/38
Modulation:
G_993_2_ANNEX_B
Latency type:
Fast Path
Data sent / received:
32 MB Uploaded / 135 MB Downloaded
Broadband username:
bthomehub@btbroadband.com
BT Wi-fi:
Active
2.4 GHz wireless network name:
BTHub6-GH5P
2.4 GHz wireless channel:
Smart (Channel 1)
5 GHz wireless network name:
BTHub6-GH5P
5 GHz wireless channel:
Smart (Channel 36)
Wireless security:
WPA2 (Recommended)
Wireless mode:
Mode 1
Firewall:
On
MAC address:
58:90:43:1A:9D:19
Software variant:
-
Boot loader:
7.33.1
Standard User Zarjaz
(eat-sleep-adslguide) Fri 17-Nov-17 06:42:05
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Re: Why are my speeds so low?


[re: falko89] [link to this post]
 
The stats look OK, except the uptime looks short. Have you rebooted recently ?

Edited by Zarjaz (Fri 17-Nov-17 06:50:55)

Standard User Realalemadrid
(member) Fri 17-Nov-17 06:46:55
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Re: Why are my speeds so low?


[re: Zarjaz] [link to this post]
 
Edit--- Comment relating to previous post removed as the post has been changed.

The sync speeds are the maximum for the 55/10 product, so the snr figures are high as would be expected. So nothing wrong with the connection speed. Question for the OP - are your speed tests using a wired Ethernet connection?

Edited by Realalemadrid (Fri 17-Nov-17 06:58:01)


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Standard User Zarjaz
(eat-sleep-adslguide) Fri 17-Nov-17 06:52:31
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Re: Why are my speeds so low?


[re: Realalemadrid] [link to this post]
 
Yep, posting too early, not awake yet.

Adjusted when I reread the OP

Standard User falko89
(member) Fri 17-Nov-17 07:00:50
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Re: Why are my speeds so low?


[re: Realalemadrid] [link to this post]
 
I have always used Wi-fi. And yes just did a reboot.

https://imgur.com/a/kv6E6

Look at the difference in training period and now
Standard User Zarjaz
(eat-sleep-adslguide) Fri 17-Nov-17 07:24:07
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Re: Why are my speeds so low?


[re: falko89] [link to this post]
 
Speed tests really ought to be carried out over a wired connection to rule out wifi issues.

Standard User BatBoy
(sensei) Fri 17-Nov-17 08:13:06
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Re: Why are my speeds so low?


[re: Zarjaz] [link to this post]
 
A wired Speedtest should show your problem is with Wi-Fi and your connection is fine.
Standard User Zarjaz
(eat-sleep-adslguide) Fri 17-Nov-17 08:56:06
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Re: Why are my speeds so low?


[re: BatBoy] [link to this post]
 
Thank you BB, mine’s OK ta.

Standard User BatBoy
(sensei) Fri 17-Nov-17 09:33:02
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Re: Why are my speeds so low?


[re: Zarjaz] [link to this post]
 
So is mine smile
Standard User ukhardy07
(knowledge is power) Fri 17-Nov-17 09:36:50
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Re: Why are my speeds so low?


[re: falko89] [link to this post]
 
Try with a cable - then come back.
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