General Discussion
  >> General Broadband Chatter


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | (show all)   Print Thread
Standard User iefbr14
(newbie) Tue 15-May-18 10:41:58
Print Post

Remote Fibre DLM Reset.


[link to this post]
 
I heard a few months back that ISP's can now request BT to remotely reset fibre DLM on lines. Up to 1,000 per day per ISP, which would seem to show that BT have finally admitted that DLM is not as perfect as they used to claim.

Has anyone heard of this new procedure being used in practise ?
Standard User dewt
(learned) Wed 16-May-18 07:54:51
Print Post

Re: Remote Fibre DLM Reset.


[re: iefbr14] [link to this post]
 
I have had my DLM reset several times without an engineer visit. Whether this was triggered by a request from my ISP (Vodafone) or by an engineer doing work elsewhere on my line I couldn't say.
Administrator MrSaffron
(staff) Wed 16-May-18 08:19:29
Print Post

Re: Remote Fibre DLM Reset.


[re: dewt] [link to this post]
 
So how do you know it was a DLM reset, rather than the DLM imposing a change or just a usual resync due to a noise event?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


Register (or login) on our website and you will not see this ad.

Standard User dewt
(learned) Wed 16-May-18 08:36:46
Print Post

Re: Remote Fibre DLM Reset.


[re: MrSaffron] [link to this post]
 
While I can't guarantee that it was a reset, on each occaision I had spoken with Vodafone tier 2 support (the behind the scenes tech experts) within the previous day and the subject of a DLM reset had been raised by them on each occaision. The speed on my line jumped each time (normally doubling to arround 5mbps). This would then drop over a period of several weeks each time there was heavy rain/cold snaps until the speed again was around the 2.5mbps mark. That is what leads me to believe it had had a manual reset of some kind.
Standard User steve195527
(newbie) Wed 16-May-18 08:56:25
Print Post

Re: Remote Fibre DLM Reset.


[re: dewt] [link to this post]
 
In reply to a post by dewt:
While I can't guarantee that it was a reset, on each occaision I had spoken with Vodafone tier 2 support (the behind the scenes tech experts) within the previous day and the subject of a DLM reset had been raised by them on each occaision. The speed on my line jumped each time (normally doubling to arround 5mbps). This would then drop over a period of several weeks each time there was heavy rain/cold snaps until the speed again was around the 2.5mbps mark. That is what leads me to believe it had had a manual reset of some kind.

Are you def on fibre and not adsl?with adsl the isp as far more control over your line and can themselves change things including resetting the dlm without openreach being involved
Standard User Icaras
(experienced) Wed 16-May-18 09:03:26
Print Post

Re: Remote Fibre DLM Reset.


[re: steve195527] [link to this post]
 
In reply to a post by steve195527:
In reply to a post by dewt:
While I can't guarantee that it was a reset, on each occaision I had spoken with Vodafone tier 2 support (the behind the scenes tech experts) within the previous day and the subject of a DLM reset had been raised by them on each occaision. The speed on my line jumped each time (normally doubling to arround 5mbps). This would then drop over a period of several weeks each time there was heavy rain/cold snaps until the speed again was around the 2.5mbps mark. That is what leads me to believe it had had a manual reset of some kind.

Are you def on fibre and not adsl?with adsl the isp as far more control over your line and can themselves change things including resetting the dlm without openreach being involved


You seem to be missing the point of this whole thread.

Icaras
Standard User RobertoS
(elder) Wed 16-May-18 09:30:16
Print Post

Re: Remote Fibre DLM Reset.


[re: steve195527] [link to this post]
 
In reply to a post by steve195527:
Are you def on fibre and not adsl?with adsl the isp as far more control over your line and can themselves change things including resetting the dlm without openreach being involved
G.993.5. Thatís VDSL2+ with vectoring support.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 66321/13379Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User steve195527
(newbie) Wed 16-May-18 10:06:21
Print Post

Re: Remote Fibre DLM Reset.


[re: Icaras] [link to this post]
 
In reply to a post by Icaras:
In reply to a post by steve195527:
In reply to a post by dewt:
While I can't guarantee that it was a reset, on each occaision I had spoken with Vodafone tier 2 support (the behind the scenes tech experts) within the previous day and the subject of a DLM reset had been raised by them on each occaision. The speed on my line jumped each time (normally doubling to arround 5mbps). This would then drop over a period of several weeks each time there was heavy rain/cold snaps until the speed again was around the 2.5mbps mark. That is what leads me to believe it had had a manual reset of some kind.

Are you def on fibre and not adsl?with adsl the isp as far more control over your line and can themselves change things including resetting the dlm without openreach being involved


You seem to be missing the point of this whole thread.

and what is the "point" pray tell?if he isn't on fibre the whole point about remote reset of dlm is "pointless" in his case as it is already something the isp can do,as far as my isp is concerned(ident) only openreach can reset the line at the moment but the isp should/will be having more control in the future,not as much as on adsl but more than at the moment(which is very near "nil-control")
Standard User dewt
(learned) Wed 16-May-18 11:28:19
Print Post

Re: Remote Fibre DLM Reset.


[re: steve195527] [link to this post]
 
In reply to a post by steve195527:
In reply to a post by dewt:
While I can't guarantee that it was a reset, on each occaision I had spoken with Vodafone tier 2 support (the behind the scenes tech experts) within the previous day and the subject of a DLM reset had been raised by them on each occaision. The speed on my line jumped each time (normally doubling to arround 5mbps). This would then drop over a period of several weeks each time there was heavy rain/cold snaps until the speed again was around the 2.5mbps mark. That is what leads me to believe it had had a manual reset of some kind.

Are you def on fibre and not adsl?with adsl the isp as far more control over your line and can themselves change things including resetting the dlm without openreach being involved


I'm on FTTC and the UPTO 38Mbps offering from Vodafone.
Standard User RobertoS
(elder) Wed 16-May-18 11:32:34
Print Post

Re: Remote Fibre DLM Reset.


[re: steve195527] [link to this post]
 
I can see you didn't follow the link I gave.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 66321/13379Kbps @ 600m. BQMs - IPv4 & IPv6
Pages in this thread: 1 | 2 | (show all)   Print Thread

Jump to