Hi,
It's possible one of the leg of the cable has broken/snapped off in the PCP or on the DP.
The broadband can continue to work on one of the leg.
ISP: PlusNet: Downstream rate = 79999 Kbps - Upstream rate = 19999 Kbps. Ping: 11ms.
Line Stats: Line attenuation Down: 7.8db Up: 8.7db
Stechford (CMSTE) Cab 24 - Funded Privately (Community Partnership).
Birmingham Fibre First Program: FTTP (CBT) installed on poles.
Website:
http://www.stechford.online/
Edited by max360 (Fri 30-Nov-18 16:47:09)