A couple of weeks back I notice two irregular areas on the screen - one with pixels being very dark and the other, very white.
Yesterday I called Dell and reported the fault along with a sloppy hinge.
Today, they arrived here - one look at the screen and agreed it was faulty - changed that and also changed the hinge assembly too. the screen is now ultrabright! and it seems as though the backlights were failing through old age.
I will certainly give 10/10 for reliability, support, and warranty.
Next time you think about a laptop - remember, cheap is not always cheapest in the long run and this may have cost more at day one, but after 5 years of 12 to 16 hours powered up every day, it has been extremely reliable and outseen many other laptops bought at teh same time.
M H C
taurus excreta cerebrum vincit