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Standard User lt567
(committed) Wed 20-Feb-13 17:35:19
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24 Pin connection problems


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Hi,

I ordered a new system from Scan that came today, and upon building it noticed the 24 pin motherboard connection from the PSU would just not go in properly. The PSU is a decent Corsair one so it's not a cheap build, but it leaves a slight gap between the socket on the board and the 24pin plug.

I then reached the cable over into my other PC plugged the 24 pin in and the other 4 pin connection, powered on fine. However with this new motherboard it does not like going in what so ever, it's an MSI 970A-G43. Is it unheard of to encounter this problem? Because I got advised if I want to return it, and it ends up being fine they will charge me the courier collection fee and the testing fee of £35.

Thanks
Standard User MHC
(sensei) Wed 20-Feb-13 17:48:41
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Re: 24 Pin connection problems


[re: lt567] [link to this post]
 
A Picture would be useful ...

Is it possible down to pin length? Pins too long for the sockets?


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Standard User drummerjohn
(member) Wed 20-Feb-13 17:52:45
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Re: 24 Pin connection problems


[re: lt567] [link to this post]
 
If the PSU and motherboard came from Scan then send both back so they can try it. Eliminates blame then.


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Standard User lt567
(committed) Wed 20-Feb-13 20:13:31
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Re: 24 Pin connection problems


[re: drummerjohn] [link to this post]
 
I don't have a pic sorry MHC. I will do what you said though John as it's certainly one of them!
Standard User AEP
(eat-sleep-adslguide) Thu 21-Feb-13 13:34:31
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Re: 24 Pin connection problems


[re: lt567] [link to this post]
 
Silly question, but I take it you are absolutely sure the plug is the right way round?
Standard User lt567
(committed) Fri 22-Feb-13 11:33:27
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Re: 24 Pin connection problems


[re: AEP] [link to this post]
 
Indeed it was I haven't gone insane smile. Clip facing the clip smile.
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