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Standard User acer
(regular) Sat 22-Mar-14 11:26:14
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Cannot connect wireless printer


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My neighbour has recently changer her Virgin Media router and cannot connect her Kodak wireless printer. The printer is working but not in the wireless mode
Please help
Standard User Ribble
(experienced) Sat 22-Mar-14 12:08:28
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Re: Cannot connect wireless printer


[re: acer] [link to this post]
 
Can anything else connect to the router, is it dual band and set to operate at 2.4ghz, have they tried setting it to another channel, done a hardware reset on the router? Anything else that's been tried? I presume the printer worked wirelessly immediately prior to changing the router?
Standard User BB4Tickton
(committed) Sun 23-Mar-14 09:14:57
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Re: Cannot connect wireless printer


[re: acer] [link to this post]
 
Obviously she has checked the wireless key in her printer matches the one in her new router?


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