It's happening again! Four years ago I got a new Dell Studio which was wonderful except that when I closed the lid and then re-opened it, it just gave me a black screen and refused to wake. Only a hard reboot would work. I remember endlessly fiddling with BIOS, video card and power options and then suddenly the problem went away. Now I have an Inspiron 15 with an i7 processor which is wonderful except........yes, you've guessed it. There are countless articles about this problem but I was wondering if anyone here can give me an updated view of the way forward. I'm thinking video card drivers as my first option but I really don't want to mess up a brand new computer with too much tampering. I have checked and it has the latest BIOS. Power options are set correctly. It's Win 8.1 and yes, I will update my signature when I have a moment.
Dell Studio1558 with Win7 Home Premium
HP Pavilion netbook Win8 8GB RAM
IE11 and Live Mail
BT Infinity 2 via HH5
(Virgin 150Mbs as backup)