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Standard User cheshire_man
(eat-sleep-adslguide) Sat 05-Aug-17 18:47:15
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CD/DVD burner no longer reads DVDs


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The optical drive on my desktop PC (6 years old) is a TSSTcorp CDDVDW SH-S223C ATA Device.

When I went to read a DVD yesterday evening it wouldn't do so. It reads and burns CDs ok, It will burn and verify a DVD but when that same DVD, or any other DVD is inserted it completely fails to see it. Similarly with commercial movie DVDs. It sounds as if it's retrying the reads. I've tried the discs on my laptop and they're all ok.

Both desktop and laptop are running Win 10 Pro, the desktop is on 1703, the laptop on 1607. The driver for the desktop drive is dated 2006.

My suspicion is that the drive is on the way out. Is there any way I can actually confirm that? Or do I just buy and install a new one?

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement
Standard User Banger
(eat-sleep-adslguide) Sat 05-Aug-17 18:56:47
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Re: CD/DVD burner no longer reads DVDs


[re: cheshire_man] [link to this post]
 
I have had this with Samsung optical drives. I sent mine back to the Netherlands under 3-year warranty they sent me a replacement which lasted a month then started doing the same wouldn't read DVDs ok with CDs. So I switched to Sony and after a certain amount of time that stopped reading DVDs. The heads would move 6 times trying to read the DVD but no joy so I got a new Sony and a spare from eBay and fitted it. Haven't tested it in a while but I think it is still reading DVDs. Time for a replacement I am afraid. Seems a common problem with opticals.

Tim
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Standard User cheshire_man
(eat-sleep-adslguide) Sat 05-Aug-17 18:59:28
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Re: CD/DVD burner no longer reads DVDs


[re: Banger] [link to this post]
 
I don't mind having to buy a new one, after 6+ years, albeit not used all that frequently, it's not unreasonable. Just prefer not to replace it unnecessarily.

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement


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Standard User TinyMongomery
(knowledge is power) Sat 05-Aug-17 19:11:18
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Re: CD/DVD burner no longer reads DVDs


[re: cheshire_man] [link to this post]
 
A new drive will cost in the region of £10-20, so just replace it. If you have a free SATA port that's the best bet.
Standard User cheshire_man
(eat-sleep-adslguide) Sat 05-Aug-17 19:13:41
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Re: CD/DVD burner no longer reads DVDs


[re: TinyMongomery] [link to this post]
 
Yep, I'm looking at one ~£16 locally. I'll just take the old one out and put a new one in, it should be a direct swap out.

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement
Standard User Banger
(eat-sleep-adslguide) Sat 05-Aug-17 19:23:31
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Re: CD/DVD burner no longer reads DVDs


[re: cheshire_man] [link to this post]
 
Fairly easy swap. Wasn't for me my old one got stuck in the tower so I just put the new one below it in a free slot.

Tim
www.uno.net.uk & freenetname
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Standard User cheshire_man
(eat-sleep-adslguide) Sat 05-Aug-17 19:45:53
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Re: CD/DVD burner no longer reads DVDs


[re: Banger] [link to this post]
 
I think I took the CD drive out temporarily when I was adding an SSD and changing the main drive. If my memory serves me correctly then it's already been out so - hopefully - should come out again easily.

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement
Standard User PaulKirby
(knowledge is power) Sun 06-Aug-17 00:36:43
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Re: CD/DVD burner no longer reads DVDs


[re: cheshire_man] [link to this post]
 
In reply to a post by cheshire_man:
I think I took the CD drive out temporarily when I was adding an SSD and changing the main drive. If my memory serves me correctly then it's already been out so - hopefully - should come out again easily.

If not gently persuade it with a hammer, that will get it out LOL.

Paul

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Standard User cheshire_man
(eat-sleep-adslguide) Sun 06-Aug-17 07:01:41
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Re: CD/DVD burner no longer reads DVDs


[re: PaulKirby] [link to this post]
 
I prefer a Birmingham screwdriver wink

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement
Standard User cheshire_man
(eat-sleep-adslguide) Mon 07-Aug-17 21:00:00
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Re: CD/DVD burner no longer reads DVDs


[re: Banger] [link to this post]
 
I got the new burner today and installed it, working fine. Clearly I had not removed it before, to slide it out of its slot I had to remove the PSU as that was in the way. I'd have remembered that.

The only tool needed was a standard cross-blade screwdriver, certainly not made in the West Midlands, or I suspect, anywhere in the UK.

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement
Standard User Banger
(eat-sleep-adslguide) Mon 07-Aug-17 21:26:41
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Re: CD/DVD burner no longer reads DVDs


[re: cheshire_man] [link to this post]
 
What did you replace the TSST Corp with?

Tim
www.uno.net.uk & freenetname
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Standard User cheshire_man
(eat-sleep-adslguide) Tue 08-Aug-17 06:11:07
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Re: CD/DVD burner no longer reads DVDs


[re: Banger] [link to this post]
 
An LG GH24NSD0 24x.

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement
Standard User philippercival
(knowledge is power) Tue 08-Aug-17 15:15:19
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Re: CD/DVD burner no longer reads DVDs


[re: cheshire_man] [link to this post]
 
Glad its working. I hope you have not wasted your money.

I find I have no need for one nowadays, as most stuff comes off the net and I am lucky enough to have a decent connection. I think the only time I have used mine in the last couple of years was to burn a CD or DVD for others. As that is normally pictures and they normally have a computer or at least a USB stick, then that is the common method now.

Standard User IanBB
(committed) Tue 08-Aug-17 16:38:35
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Re: CD/DVD burner no longer reads DVDs


[re: cheshire_man] [link to this post]
 
In reply to a post by cheshire_man:
...It will burn and verify a DVD but when that same DVD, or any other DVD is inserted it completely fails to see it...

I think the verify process is questionable at best, I certainly wouldn't trust it if verified disks fail to read on the same drive.
Standard User cheshire_man
(eat-sleep-adslguide) Tue 08-Aug-17 17:10:03
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Re: CD/DVD burner no longer reads DVDs


[re: IanBB] [link to this post]
 
The DVDs read perfectly well on my laptop. And I said the drive didn't even see the burnt DVD, so it never got as far as trying to read the data.

It could only ever 'see' a blank DVD or blank or written CD. A written DVD was to all intents and purposes a non-DVD to the old drive.

Anyway the old drive is now sitting in the bin awaiting tomorrow's bin collection.

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement
Standard User IanBB
(committed) Tue 08-Aug-17 17:23:44
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Re: CD/DVD burner no longer reads DVDs


[re: cheshire_man] [link to this post]
 
If it couldn't see the burnt DVD how the heck could it verify it in the 1st place?

It's a moot point now that you have replaced the drive but I wouldn't trust the verify process.
Standard User cheshire_man
(eat-sleep-adslguide) Tue 08-Aug-17 18:20:27
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Re: CD/DVD burner no longer reads DVDs


[re: IanBB] [link to this post]
 
I suspect the problem lay in the, unknown to me, process by which the drive, when the tray is closed, detects a disc This worked for CDs, blank or burnt; and worked for blank DVDs, but didn't work for ANY written DVDs, whether commercial ones or my DVDs.

The verify process doesn't open and close the tray.

The fact that the written & verified DVD was perfectly readable on my laptop suggests the verify process was OK. And having used Nero for many years I've never had an occasion when the verify process finished OK but the resultant disc was not OK.

Tony
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement
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