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Standard User philippercival
(knowledge is power) Tue 16-Oct-18 23:29:00
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Dead computer ???


[link to this post]
 
I have a compact machine which is probably at least 5 years old. It came with Windows 7 and has been upgraded to Windows 10

We have been away and it has not been turned on for about 5 weeks.

When it is turned on it just comes up with the first Compac screen which offers 4 key presses

ESC -Boot Menu
F10 - Setup
F9 Dianostics
F11 - Recovery

It does not respond to any of the keys. There is a noise which sound like a dead/hunting hard disc a few seconds after this screen then nothing.

It is normaly equipped with a wireless keyboard and I have tried 2 different USB keyboards to no effect.

I have tried inserting both a bootable USB stickand a kubuntu live CD and the result is exactly the same.

Any hints as to what to try next.

Thanks in anticipation for any replies

Standard User TinyMongomery
(eat-sleep-adslguide) Wed 17-Oct-18 06:42:52
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Re: Dead computer ???


[re: philippercival] [link to this post]
 
Try using the jumper to clear the CMOS (BIOS settings). This will revert it to default settings.

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Standard User Alnath
(fountain of knowledge) Wed 17-Oct-18 09:45:09
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Re: Dead computer ???


[re: TinyMongomery] [link to this post]
 
Or just pull the battery out for a bit, no mistaken jumper settings then.


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Standard User TinyMongomery
(eat-sleep-adslguide) Wed 17-Oct-18 10:22:37
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Re: Dead computer ???


[re: Alnath] [link to this post]
 
That's certainly an alternative. (You need to remove the mains lead and leave the battery out for a couple of minutes to be sure.)

Note that some older PCs had soldered-in rechargeable batteries so for them the jumper was the only way of clearing the CMOS. I'm not sure if that applies to any more recent computers.

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Standard User philippercival
(knowledge is power) Wed 17-Oct-18 13:26:24
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Re: Dead computer ???


[re: philippercival] [link to this post]
 
Thank you for the replies.

Nothing had changed with regard to jumper settings and it has been working fine for a couple of years at least.

Removed the battery disconnected the power cord and switch on to kill any residual power. Left it a couple of minutes and then tried re-starting. Now it recognises the butto pushed and says loading - the option chosen but still nothing happens.

I have removed and tested all three hard dicks and sure enough one - the bootable one is dead.

Now having a ferret to find a replacement and see what happens

Standard User TinyMongomery
(eat-sleep-adslguide) Wed 17-Oct-18 13:34:22
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Re: Dead computer ???


[re: philippercival] [link to this post]
 
Sorry - I didn't mean to imply that any jumpers were wrong. Just that one way to reset the CMOS is to use the jumper that the manufacturers supply for this purpose.

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Standard User philippercival
(knowledge is power) Wed 17-Oct-18 15:13:46
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Re: Dead computer ???


[re: TinyMongomery] [link to this post]
 
Sorry my misunderstanding.

I have found a hard disk and I am now in the process of trying to set it up using a bootable USB stick that I think I had to make when I bought eith the omputer or the one I use now.

First attempt after a long "resetting your PC 1 - 100% just led to a flashing prompt which stayed on the screen for 20 min before I gave up.

Trying again

Standard User TinyMongomery
(eat-sleep-adslguide) Wed 17-Oct-18 15:17:05
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Re: Dead computer ???


[re: philippercival] [link to this post]
 
Bootable CDs/DVDs are often more reliable than USB sticks, especially with older computers. Does the computer have an optical drive?

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Standard User philippercival
(knowledge is power) Wed 17-Oct-18 23:05:15
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Re: Dead computer ???


[re: TinyMongomery] [link to this post]
 
Yes it does. The bootable USB stick I found was for my acer laptop after the second attempt. It had actually worked, but did not make the C drive bootable, must be something to do with Acer.

While it was doing it the second time I found the original recovery disks I had made, however the first one of those failed right at the end. Probably just as well as I bought the machine just as Windows 7 was about to be released, with Vista on it but the promise of an upgrade disk (which I also found) when it was available. I did upgrade to Win 7 and then 10 when they had the free offer.

I then downloaded a new bootable USB image from MS installed it on a spare HD and I think it is now all working again. Have installed several of my packages and most importantly WinTV which is probably the main use of the computer. It is a nightmare ordering the channels.

Thank you for your tips on the Cmos as that was the first step which had me flumoxed,

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