You are doing all the right things to help us bring your building to the real fibre revolution - my team will continue to liaise with you during the process and we will be sure to show our appreciation for your advocacy - nothing like some 1 Gig broadband to bring some satisfaction to daily life.
As to why do the other service and network providers work differently from us? The easy answer is that their drivers are different from ours and that there are not-spots all over the country. For the national players, they are driven by coverage and finding one size fits all solutions for their customer bases as long as they can drive the population coverage as quickly as possible. For wireless providers, coverage is also important but the cities to present particular challenges and are likely to be less beneficial to block housing. We are focused on speed to deliver, customer service, and our practical business approach. We are a small company with a vision that includes fibre for all and we know what our role should be in making it happen.
The multi-dwelling units that we are targeting have a different model and requirements than terraced, semi detached, or individual housing and as such may be considered a distraction for the incumbents. But for us, they are a perfect market and we intend to service them, well, perfectly.
- we are both a network and service provider which allows us to ensure that we put the customer at the heart of our solution
- we fundamentally believe in a fibre world that allows consumers and businesses to get the best value for money.
I hope that helps and i look forward to bringing you and your fellow residents to our Hyperoptic world.
We hope you have a Happy holidays and a grand New Year!
Dana Pressman Tobak
Unit C401, Westfield London
London, W12 7FD