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Standard User AndyPandy
(fountain of knowledge) Sun 27-May-18 10:25:05
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Do Hyperoptic install to individual permises?


[link to this post]
 
...or only to blocks of flats?

I just registered my interest, as Openreach seems to be doing very little in terms of futureproofing, and their FTTPoD quote was hilarious at best. However the coverage map seems to show blocks of flats or business premises only.


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Administrator MrSaffron
(staff) Sun 27-May-18 10:42:47
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Re: Do Hyperoptic install to individual permises?


[re: AndyPandy] [link to this post]
 
Flats for now

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User baby_frogmella
(knowledge is power) Sun 27-May-18 10:55:49
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Re: Do Hyperoptic install to individual permises?


[re: MrSaffron] [link to this post]
 
They also install on new build estates (incl houses) but there aren't many compared to their bread & butter MDU installs.

https://www.ispreview.co.uk/index.php/2018/04/1gbps-...

http://www.bellway.co.uk/Publish/DevelopmentBrochure...

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Standard User The_Voyager
(committed) Mon 28-May-18 08:52:35
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Re: Do Hyperoptic install to individual permises?


[re: baby_frogmella] [link to this post]
 
They have also signed a deal with Southwark Council in London

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Standard User hvis42
(regular) Tue 29-May-18 10:00:40
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Re: Do Hyperoptic install to individual permises?


[re: AndyPandy] [link to this post]
 
They are doing mostly blocks.

I understand they are doing houses somewhere around Surrey Quays (SE16) though, and I understand that the per-flat installation fee (officially £40 but always waived) would be more there in bracket of 200-300£ to cover the extra cabling costs.

For them the problem with houses is the last 100 yards of cabling and placing their equipment. These could be overcome in gated developments if the community can allocate them some space for their switch, and the flats can be cabled via underground ducts. Surface cabling crossing other properties would not be acceptable, as no homeowner would devalue their property by signing a wayleave granting them access to their doorstep, and becoming responsible of keeping their cabling intact etc.
ISP Representative Hyperoptic_CS
(isp) Tue 29-May-18 16:45:00
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Do Hyperoptic install to individual permises?


[re: AndyPandy] [link to this post]
 
Hi there, great that you registered interest. It's a great step in the right direction. We're more focused on flats and buildings, but we don't shy away from any opportunity, since we're always searching for new options and addresses where we could bring our fibre. We'll be keeping you well-informed at all times and in case that we become available at your address, we'll be happy to send you an email to let you know.

Customer Support
www.hyperoptic.com

Prefer to talk to the team? Call Customer Support on 0333 332 1111 or email to support@hyperoptic.com
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User mpellatt
(member) Thu 31-May-18 16:47:54
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Re: Do Hyperoptic install to individual permises?


[re: MrSaffron] [link to this post]
 
And business premises (as the original poster posited). Got service from them in Southwark in 2013 (once they'd "lit" Southbank (Colombo House) for Neo Bankside.

Handily we already had Openreach fibre on our floor back to said BT facility, so that was reused.
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