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ISP Representative Hyperoptic_CS
(isp) Wed 01-Aug-18 16:37:59
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Re: Service slowdown


[re: mr_mojo] [link to this post]
 
Oh, can't be having that. We'd love to check your connection and make sure you're getting the most out of it at all times. Please send us a PM with your account details and we'll arrange for the team to look into this for you. Thanks so much. We appreciate your comments and feedback on this.

Customer Support
www.hyperoptic.com

Prefer to talk to the team? Call Customer Support on 0333 332 1111 or email to support@hyperoptic.com
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User mr_mojo
(knowledge is power) Wed 01-Aug-18 16:46:12
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Re: Service slowdown


[re: Hyperoptic_CS] [link to this post]
 
No, it's fine right now. But I bet backhaul capacity will be breached soon if past experience is anything to go on.
ISP Representative Hyperoptic_CS
(isp) Wed 01-Aug-18 17:00:01
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Re: Service slowdown


[re: mr_mojo] [link to this post]
 
We're taking care of that, no worries, the team is making sure that the broadband is up and running in a great way and that every single part of our network is running smoothly. If you notice anything out of the ordinary, please let us know, we'll gladly help. Thank you.

Customer Support
www.hyperoptic.com

Prefer to talk to the team? Call Customer Support on 0333 332 1111 or email to support@hyperoptic.com
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).


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