Went live yesterday with fttc. Engineer synced at 39992/9996 and left saying that modem was synched and all working. At that time I was trying to get my router to authenticate so couldnt prove that all was ok.
Had no joy with router (Buffalo WHR-G300N) as it kept saying username and password are incorrect (using the easy setup and also via install CD) so tried plugging straigh into modem and setting up PPPoE, this failed to wrok either saying username and password incorrect.
Phoned support and they said that the job was still showing as open and to wait overnight to see if it resolved itself.
Still no joy today and have left a phone message for support but they are closed until Tuesday so not expecting much in response.
Question is am I doing something wrong?? is setting up PPPoE in windows 7 as simple as putting in username and password (in add new connection bit) or should I be changing other settings?
Any thoughts or help appreciated.