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Standard User Andrew_W
(knowledge is power) Sun 28-Aug-11 18:15:08
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Not Spam


[link to this post]
 
Is anyone finding IDNet's spam "detector" a little too enthusiastic?

I am finding that emails sent by me to at least two other IDNet users are not being received due to very harmless reasons such as blank or spelling mistakes in the subject line, photos attached or inserted in the body of a message. This has been established by looking at their Webmail accounts to find the missing messages classed as 'junk'.

Similarly, I have missed messages until I disabled the spam filter on all my accounts but despite that, very very rarely receive genuine spam. I have suggested to my friends that they do the same! However, genuine emails are now occasionally received with **SPAM*** added to the subject line by some machine!!

Andrew
Standard User Andrew_W
(knowledge is power) Thu 08-Sep-11 18:09:52
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Re: Not Spam


[re: Andrew_W] [link to this post]
 
Oh well, never mind frown

Andrew
Standard User RobertoS
(sensei) Thu 08-Sep-11 18:56:48
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Re: Not Spam


[re: Andrew_W] [link to this post]
 
smile
See ISP-independent email. ISP free email is a PITA, as it makes migration a mess.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.


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Standard User Andrew_W
(knowledge is power) Fri 09-Sep-11 06:49:02
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Re: Not Spam


[re: RobertoS] [link to this post]
 
Thanks Bob but that would only solve the issue at my end of the chain. There's no guarantee that IDNet's spam filters would not take a dislike to my domain name and divert my sent ISP-independent mail into a siding, never to be seen again wink Having said that, on the rare occasions I receive spam, IDNet's machine usually fails to detect and label it as such.

IDNet should issue all users with a free copy of Mailwasher so the recipient can decide what to do with it, delete it or send it back, like I do grin

Andrew
Moderator billford
(moderator) Fri 09-Sep-11 08:59:53
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Re: Not Spam


[re: Andrew_W] [link to this post]
 
If you log in to your account page, select

Email => Existing Addresses from the menu on the left,

then => Message filters

you can turn the spam filters off and handle it yourself.

~~~~~~~~~~~~
Bill

bill@thinkbroadband.com __________________Planes and Boats and ... __________________BQM
The author of the above post is a thinkbroadband moderator but it does not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(sensei) Fri 09-Sep-11 09:02:14
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Re: Not Spam


[re: Andrew_W] [link to this post]
 
I'm on IDNet and my email goes nowhere near their spam filters. That's because it doesn't come through their POP3/IMAP server and doesn't go out through their SMTP.

It's fully independent.

Having said that I'd be very surprised if you can't turn off the IDNet spam detector for incoming. Outgoing may be a different matter.

(Edit - simultaneous post with Bill).

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.

Edited by RobertoS (Fri 09-Sep-11 09:02:53)

Standard User Andrew_W
(knowledge is power) Fri 09-Sep-11 09:19:23
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Re: Not Spam


[re: billford] [link to this post]
 
Thanks Bill and Bob! I have already turned the spam filters off, it's persuading others on IDNet to do the same who maybe unaware or unwilling to do the same, try as I may tongue

My other point was that IDNet labels some email as spam when it is not!

Andrew
Standard User RobertoS
(sensei) Fri 09-Sep-11 10:17:21
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Re: Not Spam


[re: Andrew_W] [link to this post]
 
In reply to a post by Andrew_W:
My other point was that IDNet labels some email as spam when it is not!
Don't all SPAM filters?

Can you set the required score, or apply training? Both Purple Cloud and Tsohost use Spam Assassin which is quite flexible, and I have Norton checking as well and the Thunderbird "Junk training". The combination seems to be working well.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
Standard User Andrew_W
(knowledge is power) Fri 09-Sep-11 10:31:53
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Re: Not Spam


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Don't all SPAM filters?

Don't know!
Can you set the required score, or apply training?

Yes, but not on IDNet's machine wink

Andrew
Standard User ukwiz
(fountain of knowledge) Fri 09-Sep-11 13:22:55
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Re: Not Spam


[re: Andrew_W] [link to this post]
 
In reply to a post by Andrew_W:
IDNet should issue all users with a free copy of Mailwasher so the recipient can decide what to do with it, delete it or send it back, like I do grin
That is only of any use if Mailwasher works - doesn't for me

David

O2 Pro - Unlimited, cheap, substandard support, not supporting using your own domain email addresses
Standard User Andrew_W
(knowledge is power) Fri 09-Sep-11 13:57:44
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Re: Not Spam


[re: ukwiz] [link to this post]
 
Works a treat with me, got it on three PCs no problems at all, multiple email addresses too smile

Perhaps you haven't set it up correctly blush

Andrew
Standard User ukwiz
(fountain of knowledge) Fri 09-Sep-11 16:03:17
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Re: Not Spam


[re: Andrew_W] [link to this post]
 
In reply to a post by Andrew_W:
Works a treat with me, got it on three PCs no problems at all, multiple email addresses too smile

Perhaps you haven't set it up correctly blush

Well, it wouldn't even install on my Linux system

David

O2 Pro - Unlimited, cheap, substandard support, not supporting using your own domain email addresses
Standard User Andrew_W
(knowledge is power) Fri 09-Sep-11 16:21:07
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Re: Not Spam


[re: ukwiz] [link to this post]
 
Not tried it on my Linux box but then don't use that for email wink

Andrew
Standard User RobertoS
(sensei) Fri 09-Sep-11 18:02:41
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Re: Not Spam


[re: ukwiz] [link to this post]
 
In reply to a post by ukwiz:
In reply to a post by Andrew_W:
Works a treat with me, got it on three PCs no problems at all, multiple email addresses too smile

Perhaps you haven't set it up correctly blush
Well, it wouldn't even install on my Linux system
"Runs on Windows XP, Vista and Windows 7"

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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