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Standard User jaydub
(experienced) Wed 08-Feb-17 17:35:43
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Banned from IDNetters


[link to this post]
 
Hi,

Just changed to a fixed IP this morning and tried logging into IDNetters to get:

Sorry Guest, you are banned from using this forum!
Repeated spam attempts.
This ban is not set to expire.

I suspect I've picked up a historical problem with the IP address I am on. Could someone contact the admins at IDNetters and see what can be done please.
Standard User RobertoS
(elder) Thu 09-Feb-17 00:07:02
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Re: Banned from IDNetters


[re: jaydub] [link to this post]
 
(Edit: Was this on migrating in? I thought all theirs were static.)

How about their support email/ticket support. Or even a phone call?

What are the Support hours?

Support via phone is available 24/7 however some queries may only be able to be handled during our core office hours of 8am 6.00pm Monday to Friday
Support via email is available 24/7 at support@idnet.com
0800 331 7000

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6

Edited by RobertoS (Thu 09-Feb-17 00:13:02)

Standard User martin_idnet
(newbie) Thu 09-Feb-17 07:42:58
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Re: Banned from IDNetters


[re: jaydub] [link to this post]
 
Hi Jaydub

IDNetters is managed by our users and not IDNet directly.

I have passed details of your problem on to them.

Martin


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Standard User smurf46
(committed) Thu 09-Feb-17 12:40:47
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Re: Banned from IDNetters


[re: jaydub] [link to this post]
 
I get the same problem too intermittently. It clears after a few hours without reconnecting, though I sometimes have to pass the "prove you are not a robot" simple addition test..

We see things not as they are, but as we are .
- Anais Nin
Standard User jaydub
(experienced) Thu 09-Feb-17 22:13:20
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Re: Banned from IDNetters


[re: martin_idnet] [link to this post]
 
Hi Martin,

Being an ex-IDNet customer, I was already aware that IDNetters was a user driven forum.

There was too aggressive an IP address range block on the site that was intended to catch a certain foreign ISP's IP address range, had also managed to catch an IP address range registered to Tiscali/TalkTalk.

(Their) Simon's adjusted the spam filter setting and it's all sorted now.

Because I couldn't get into the site, this was the only mechanism I could think of to contact the IDNetters administrators.
Standard User jaydub
(experienced) Thu 09-Feb-17 22:15:35
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Re: Banned from IDNetters


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
(Edit: Was this on migrating in? I thought all theirs were static.)

Not yet, Bob, but it remains a possibility. smile
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