(Edit: Was this on migrating in? I thought all theirs were static.)
How about their support email/ticket support. Or even a phone call?
What are the Support hours?
Support via phone is available 24/7 however some queries may only be able to be handled during our core office hours of 8am – 6.00pm Monday to Friday
Support via email is available 24/7 at firstname.lastname@example.org
0800 331 7000
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk.
Domains, site and mail hosting - Tsohost
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4
Edited by RobertoS (Thu 09-Feb-17 00:13:02)