I've had the Sky 'migration service', and it was a complete farce. While I had been told that a fitter/engineer would call and effect the migration of services - without my so requesting - the fellow who came simply changed the several connections from my ADSL router to his provided Hub router. He was unable to effect a working connection to the exchange.
After a lengthy telecall, he announced an Openreach engineer would effect the connection later that day, and left. It didn't happen. Subsequent investigation uncovered a small difference between what the gaining company's database had as my postal address, and what Openreach had. The 'system' rejected the order. No-one bothered to deal with it - although the Sky 'broadband excalation' team leader was somehow aware of the potential problem.
It went from bad to worse - but I won't trouble good readers with further tales of Sky woe. Suffice it to say that I'm now advised that fibre-speed increment would, for me, likely be around 2-3Mbps, and not worth the premium. Oh, and Sky want to charge me £50 for an 'assisted installation' I didn't request, and didn't happen.
NB. For info, and flagged up to The Staff FWIW, the Sky Hub-modem supplied is now an SR102-C, all in black.
Edited by bilbobaggins (Fri 10-Jul-15 14:18:14)