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Standard User koru
(experienced) Tue 02-Feb-10 09:22:53
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Rapport bank security software


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Has anyone tried Rapport bank security software on their mac? A few banks offer it as a free download (eg, A&L, NatWest). I read some reports of it being a memory and CPU hog on PCs, but wondering whether it is any better on a mac.
Standard User AlanH
(knowledge is power) Tue 02-Feb-10 17:51:39
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Re: Rapport bank security software


[re: koru] [link to this post]
 
Thanks for bringing this up. When I checked a few months ago, there was no Mac compatible version as far as I could tell, so I have ignored it ever since. I see there is now a Mac version, so I've downloaded it. I'll see how it goes.

[EDIT] Well, so far so good. There's a rapportd daemon running accrrding to Activity Monitor, and it's using 35.3 MBytes real memory and 2.4% of one CPU core. Can't see that causing many problems.

Alan
Demon since forever, HomeOffice MaxDSL since 2006 via Netgear DG834G router
Mac Pro 2.66GHz 4GBytes / Mac G4 1GHz 1.12GBytes - Leopard plus Centos4 & XP Pro in Parallels

Edited by AlanH (Tue 02-Feb-10 17:55:44)

Standard User koru
(experienced) Tue 02-Feb-10 18:21:24
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Re: Rapport bank security software


[re: AlanH] [link to this post]
 
Yes, I was pretty surprised to see a mac version. I nearly didn't bother looking, as I was so sure it would be Windows only. Thanks for the initial feedback.


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Standard User NaNook
(freechataholic) Sun 07-Feb-10 11:25:03
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Re: Rapport bank security software


[re: koru] [link to this post]
 
PC here, no adverse issues.
Anonymous
(Unregistered)Thu 04-Mar-10 21:46:22
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Re: Rapport bank security software


[re: koru] [link to this post]
 
I had problems with Rapport for Mac - OSX 10.4 - once I installed it I couldn't switch between accounts without the system hanging - I'm not reinstalling until I hear something better!!
Anonymous
(Unregistered)Wed 24-Mar-10 09:01:39
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Re: Rapport bank security software


[re: koru] [link to this post]
 
I have had nothing but problems with Rapport. It does not seem to work in a multi-user set up - particularly when one of the users is "file-vaulted".
Standard User Bright
(learned) Wed 31-Mar-10 13:06:17
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Re: Rapport bank security software


[re: koru] [link to this post]
 
Quite a few issues with the Mac version reported here.

And it seems the claims made to promote Rapport may be based on a suspect methodology, as reported here.
Anonymous
(Unregistered)Fri 15-Apr-11 17:15:34
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Re: Rapport bank security software


[re: koru] [link to this post]
 
I have been using for over a month on a Mac Pro with no problems.
No performance hit at all.
It does come with an uninstall script if you need to uninstall.
I have not needed to do so. Working fine so far.
I go to a lot of financial sites because I take care of my mothers stuff as well. If fact I got the Rapport security software at Bank of America site. But it seems to work at all the sites.

OS 10.6.7
Safari 5.0.5
Firefox 4
Anonymous
(Unregistered)Tue 07-Jun-11 11:47:18
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Re: Rapport bank security software


[re: koru] [link to this post]
 
The fan on my MacBook Air was going into overdrive, and it turned out Rapport was taking 83% of CPU and running the battery down. Open Activity Monitor and sort by CPU usage to see if this is causing a problem. Force quit it if it is. I will be removing Rapport if this problem persists.
Anonymous
(Unregistered)Mon 01-Aug-11 21:41:24
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Re: Rapport bank security software


[re: Anonymous] [link to this post]
 
Just had exactly the same issue on my Macbook Pro. Fan going nuts, legs on fire and Rapport grabbing 83% CPU on my wife's user account, even though I was logged in on my account and the browser and e-mail were completely shut down on both accounts. It really is pants.
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