I may have to leave my ISP due to cost considerations being forced upon me. My ISP is great to deal with when things go wrong, they know Macs, but I need to look at possibly cutting costs. BT Infinity seems attractive on both speed and price, but the outsourcing for customer support scares the hell out of me. Do they know anything about macs? Will it be a whole world of pain? I'm with O2 for my iPhone and their deals are also attractive. What are they like with Macs?
I would really appreciate any advice, insight or other ideas.