The issue he is having is this:
The machine boots OK with the gong sound. The log in screen appears. He enters his username/password then it takes a while, goes to a blue screen then back to log in screen.
He is certain that the user/pass is correct. He has tried it with incorrect info and it advises the username/password incorrect so the machine knows his details are right, just won't allow him in.
Does anyone have any ideas what we might be able to try please.
Hope for some help
Edited by smiffy12 (Tue 25-Oct-11 15:07:16)