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Standard User matty_hunt
(member) Sat 22-Sep-12 15:16:15
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undetectable hard drive


[link to this post]
 
Hi. I hope someone here can help me out. My girlfriend has a powerbook, G4 OS x10.4 & a macbook G5 OS X 10.5.8 Plus a 500g Maxtor external hard drive. The problem we have is that neither laptop will recognise the external drive. The drive will power up and spin, it shows up in System Profiler but there is no desktop icon or icon in the My
Computer window. Neither of us know how Macs work so could someone please tell me how to access this drive.
Many thanks.
Standard User ian_c
(eat-sleep-adslguide) Sat 22-Sep-12 16:51:37
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Re: undetectable hard drive


[re: matty_hunt] [link to this post]
 
Can Disk Utility find it?

Standard User 4M2
(fountain of knowledge) Sat 22-Sep-12 17:00:03
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Re: undetectable hard drive


[re: matty_hunt] [link to this post]
 
is the Maxtor external HDD formatted FAT32?

If it's Windows NTFS that could be the problem...although Mac OS X 10.3 and later should at least read it.

Edited by 4M2 (Sat 22-Sep-12 17:14:27)


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Standard User matty_hunt
(member) Sat 22-Sep-12 17:50:44
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Re: undetectable hard drive


[re: 4M2] [link to this post]
 
I seem to remember it never worked on my windows pc so I guess it is Mac whatever. Journal is it?
Standard User matty_hunt
(member) Sat 22-Sep-12 17:54:08
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Re: undetectable hard drive


[re: ian_c] [link to this post]
 
Hi. Yes, finally found disk utility and, yes, the disk is there. Ive never used this utility so any advice? Many thanks
Standard User ian_c
(eat-sleep-adslguide) Sat 22-Sep-12 19:04:42
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Re: undetectable hard drive


[re: matty_hunt] [link to this post]
 
Worth running the First Aid options - go straight to repair rather than checking first.

Then reformat as HFS+ (Journaled) - don't go case sensitive.

See what happens...

(I am assuming there is nothing on the drive obv).

Standard User bosie
(eat-sleep-adslguide) Sun 23-Sep-12 10:28:51
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Re: undetectable hard drive


[re: matty_hunt] [link to this post]
 
Do you have show External disks selected in Finder Preferences?

screenshot

bosie
Standard User matty_hunt
(member) Sun 23-Sep-12 10:30:39
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Re: undetectable hard drive


[re: ian_c] [link to this post]
 
Thanks.
I ran repair but I got an 'invalid node structure', filesystem repair failed.
There is data on the drive but given the above error Im guessing it is all lost and a reformat, if possible, is the only option?
Cheers
Standard User ian_c
(eat-sleep-adslguide) Sun 23-Sep-12 11:24:09
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Re: undetectable hard drive


[re: matty_hunt] [link to this post]
 
Hmm. Doesn't look good

Have a look here: http://hints.macworld.com/article.php?story=20070204... (note that these assume it is the boot disk causing issues - you don't need to, obv)

Also, if you don't already own it, get a copy of Disk Warrior - is worth every penny and might just salvage your data.

Standard User matty_hunt
(member) Sun 23-Sep-12 17:59:54
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Re: undetectable hard drive


[re: bosie] [link to this post]
 
Thanks. I didnt know about that but yes, it is ticked.
Cheers
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